SNMP Printer Template

[hahnn]

Hello,

I have cacti 0.8.7.c.
graphs for network statistics and total printed pages are OK, for my HP laserjet printers.
But total and used level of ink are always to 0.

What I don't understand is that snmpwalk returns correct values:

snmpwalk -v 1 -c public myprintername .1.3.6.1.2.1.43.11.1.1 gives:
SNMPv2-SMI::mib-2.43.11.1.1.2.1.1 = INTEGER: 1
SNMPv2-SMI::mib-2.43.11.1.1.2.1.2 = INTEGER: 1
SNMPv2-SMI::mib-2.43.11.1.1.3.1.1 = INTEGER: 0
SNMPv2-SMI::mib-2.43.11.1.1.3.1.2 = INTEGER: 0
SNMPv2-SMI::mib-2.43.11.1.1.4.1.1 = INTEGER: 3
SNMPv2-SMI::mib-2.43.11.1.1.4.1.2 = INTEGER: 3
SNMPv2-SMI::mib-2.43.11.1.1.5.1.1 = INTEGER: 21
SNMPv2-SMI::mib-2.43.11.1.1.5.1.2 = INTEGER: 15
SNMPv2-SMI::mib-2.43.11.1.1.6.1.1 = STRING: "Black Print Cartridge HP C8543X"
SNMPv2-SMI::mib-2.43.11.1.1.6.1.2 = STRING: "Maintenance Kit HP 110V-C9152A, 220V-C9153A"
SNMPv2-SMI::mib-2.43.11.1.1.7.1.1 = INTEGER: 7
SNMPv2-SMI::mib-2.43.11.1.1.7.1.2 = INTEGER: 7
SNMPv2-SMI::mib-2.43.11.1.1.8.1.1 = INTEGER: 23000
SNMPv2-SMI::mib-2.43.11.1.1.8.1.2 = INTEGER: 350000
SNMPv2-SMI::mib-2.43.11.1.1.9.1.1 = INTEGER: 8510
SNMPv2-SMI::mib-2.43.11.1.1.9.1.2 = INTEGER: 295787

you can see that for the cartridge, total level is 23000, and remaining usage is 8510. That corresponds to what I see when accessing this printer via HTTP and displaying status: it says the tooner is at 37%. And when I divide 8510 by 23000, I obtain 0.37.

Can somebody explain why and how I can fix the template to have correct graph of tooner level ?

Any help greatly appreciated
Thanks a lot

[chet]

How do people work out which value means what?

I have just tried this template and I get

+ Running data query [10].
+ Found type = '3' [snmp query].
+ Found data query XML file at '/var/www/cacti/resource/snmp_queries/printer_supply.xml'
+ XML file parsed ok.
+ Executing SNMP walk for list of indexes @ '.1.3.6.1.2.1.43.11.1.1.1'
+ No SNMP data returned
+ Found data query XML file at '/var/www/cacti/resource/snmp_queries/printer_supply.xml'
+ Found data query XML file at '/var/www/cacti/resource/snmp_queries/printer_supply.xml'
+ Found data query XML file at '/var/www/cacti/resource/snmp_queries/printer_supply.xml'

Thanks

[chet]

Could somebody confirm that I need to do the following please.

[chet]

why has nobody answered this?

[chet]

I dont understand wht I do not get any replies, did I do something wrong?

[adrianmarsh]

I know this threads quite old but I started looking at this template today, trying to get it to work against an epson c2800.

chet - this is forum, theres never a guaranteed reply.
cacti_data_query_snmp_get_printer_supply is an xml file that should also be imported I believe

and your snmp query is returning nothing. In my examination, I found that theres too many .1's in the OID for me. so edit the printer_supply.xml file and clean it up. Use snmpwalk from the snmp tools to test first so you can see what the correct OIDs are.

That said, although my verbose output shows the correct values, I'm getting failures myself, so I need to look myself some more.

[adrianmarsh]

Hmmm... so the verbose output looks ok (with a .1 removed from the index), but I'm getting an invalid "Result from SNMP not valid. Partial Result:" error in the logs...

[adrianmarsh]

Heres the manual SNMPwalk

[adrianmarsh]

Why isn't the verbose output showing prtMarkersSupplyUsed ??

I'm trying now to change the XML to :

[adrianmarsh]

hmm.. that didn't work. For some reason prtMarkersSupplyUsed/.1.3.6.1.2.1.43.11.1.1.9 isn't being retrieved.

I'm using the XML files from the top post.