Cacti (home)ForumsRepositoryDocumentation
Cacti: offical forums and support  

 FAQFAQ   SearchSearch   MemberlistMemberlist    RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in    


Send test email and get access denied

 
Post new topic   Reply to topic    Cacti Forum Index -> Plugin General
Author Message
steagu



Joined: 15 Nov 2007
Posts: 37
Location: Manchester, United Kingdom

PostPosted: Mon Feb 11, 2008 12:23 pm    Post subject: Send test email and get access denied Reply with quote

I'm running the following:

Cacti Version 0.8.7a
Cacti OS windows 2003
SNMP Version net-snmp
RRDTool Version RRDTool 1.2.x
PHP Version 5.2.5


Under the mail/dns "tab" in Settings, i add the releveant SMTP information and when i click "send a test email" I get a pop up that says access denied. I'm logged in as the admin account so I should have all the necessary permissions. i did go to user management to make sure everything looked good and it did. any ideas?
Back to top
mcutting
Cacti Pro User


Joined: 16 Oct 2006
Posts: 978

PostPosted: Mon Feb 11, 2008 1:51 pm    Post subject: Reply with quote

My guess is that your SMTP server does not allow relay from your CACTI host. Failing that, does your account have access to all files in CACTI ?
Back to top
BSOD2600
Cacti Moderator


Joined: 08 May 2004
Posts: 6791
Location: WA, USA

PostPosted: Mon Feb 11, 2008 2:27 pm    Post subject: Re: Send test email and get access denied Reply with quote

steagu wrote:
I'm logged in as the admin account so I should have all the necessary permissions.
IIS does not run under an admin account, so that has no bearing on your current user permissions. Post more details / screenshot of the error message.
Back to top
steagu



Joined: 15 Nov 2007
Posts: 37
Location: Manchester, United Kingdom

PostPosted: Tue Feb 12, 2008 5:24 am    Post subject: Reply with quote

My screen shots are attached.


access denied.JPG
 Description:
access-denied
 Filesize:  36.04 KB
 Viewed:  1636 Time(s)

access denied.JPG



mail-dns tab.JPG
 Description:
mail/dns tab
 Filesize:  172.91 KB
 Viewed:  1636 Time(s)

mail-dns tab.JPG


Back to top
BSOD2600
Cacti Moderator


Joined: 08 May 2004
Posts: 6791
Location: WA, USA

PostPosted: Tue Feb 12, 2008 4:20 pm    Post subject: Reply with quote

This is a plugin issue, not cacti. Moving.

Make sure that user has rights granted to that plugin in user manager.
Back to top
steagu



Joined: 15 Nov 2007
Posts: 37
Location: Manchester, United Kingdom

PostPosted: Fri Feb 15, 2008 6:07 am    Post subject: Reply with quote

I double checked my realm permissions for the user and admin has rights to everything.

I've attached a screenshot for reference purposes



realm.JPG
 Description:
 Filesize:  136.05 KB
 Viewed:  1585 Time(s)

realm.JPG


Back to top
baffoon



Joined: 16 Jul 2007
Posts: 2

PostPosted: Wed Mar 26, 2008 12:04 am    Post subject: access denied Reply with quote

I was getting this error message too.

But I installed thold anyway and the error message for the settings plugin went away.
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Cacti Forum Index -> Plugin General All times are GMT - 5 Hours
Page 1 of 1

 



Powered by phpBB © 2001, 2005 phpBB Group