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Vendor MACs not always found

 
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xefil
Cacti User


Joined: 20 Jun 2006
Posts: 64
Location: Italy

PostPosted: Tue May 29, 2007 7:35 am    Post subject: Vendor MACs not always found Reply with quote

Hi to all!

I've installed MACTrack. All ok, but I've a little problem with some servers.

In example, I've 4 Servers (Supermicro), 2 eth per server.
eth0 for all servers has a public IP:
In this case I can see the "End IP Device" and the "End DNS Device Hostname", but NOT the "Vendor Name", even if the MAC ADDRESS is correctly shown.

eth1 for all servers has a private IP:
In this case "End IP Device" and "End DNS Device Hostname" are EMPTY.
Strange is that the "Vendor Name" is correctly shown "Supermicro Computer, Inc.".

In all 8 MAC ADDRESSES the address begins with "00:30:48" also I should see in both eth the right Vendor, but it isn't so.

Can someone help me?

Thank's, Simon
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xefil
Cacti User


Joined: 20 Jun 2006
Posts: 64
Location: Italy

PostPosted: Tue May 29, 2007 7:41 am    Post subject: Reply with quote

I add an info:

EVERYWHERE "End Device IP Address" and "End Device DNS Hostname" are NOT EMPTY (every public servers), I DON'T have a "Vendor Name".

EVERYWHERE "End Device IP Address" and "End Device DNS Hostname" are EMPTY (private servers) I have a correct "Vendor Name".

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TheWitness
Developer


Joined: 14 May 2002
Posts: 9671
Location: MI, USA

PostPosted: Thu May 31, 2007 10:22 pm    Post subject: Reply with quote

Simon,

You need to run the scanner for the device in question and then post your results:

php mactrack_scanner.php -d -id=<???>

Also, with regard to the Vendor Macs, you need to have native access to the OID database at the IEEE web site. I have included a script that you can manually download the file and import it though.

TheWitness
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xefil
Cacti User


Joined: 20 Jun 2006
Posts: 64
Location: Italy

PostPosted: Fri Jun 01, 2007 2:26 am    Post subject: Reply with quote

Hi TheWitness,

I've found a problem setting up the devices at first (ROUTER/HUB/SWITCH). Then I've removed all previous scan and now it's working.

Great

Thank's for the hint to scan manually

Have a nice WE, bye

Simon
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NetAdmin
Cacti User


Joined: 30 Aug 2006
Posts: 69

PostPosted: Tue Jun 19, 2007 9:00 am    Post subject: Reply with quote

I am also seeing this exact same issue, where it is not displaying the vendor name for MACs that DO have an IP address and a DNS hostname. It worked fine up until I selected the "Perform Reverse DNS Name Resolution" setting. I have run the scanner for the devices (all of them) in question.

Any thoughts?

Thanks.
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