Failure to create graphs for new device

[raz]

Hi,

Following upgrade from 0.8.6h to 0.8.7, I am not able to create graphs for a new device. Graph debug shows:
RRDTool Command:

/usr/local/bin/rrdtool graph - \
--imgformat=PNG \
--start=-86400 \
--end=-300 \
--title="Park Royal FA100A -" \
--base=1000 \
--height=120 \
--width=500 \
--alt-autoscale-max \
--lower-limit=0 \
--vertical-label="Mem Usage" \
--slope-mode \
--font TITLE:12: \
--font AXIS:8: \
--font LEGEND:10: \
--font UNIT:8: \
DEF:a="/usr/local/src/cacti-0.8.7/rra/park_royal_fa100a__snmp_oid_691.rrd":snmp_oid:AVERAGE \
AREA:a#F5F800:"" \
GPRINT:a:LAST:"Current\:%8.2lf %s" \
GPRINT:a:AVERAGE:"Average\:%8.2lf %s" \
GPRINT:a:MAX:"Maximum\:%8.2lf %s\n"

RRDTool Says:

ERROR: opening '/usr/local/src/cacti-0.8.7/rra/park_royal_fa100a__snmp_oid_691.rrd': No such file or directory
"

poller is running as root, so there is no permissions issue. I am sure if I try creating the rrd file manually it would work.

Debug from cacti.log file for the device shows:

"08/06/2008 12:52:33 PM - CMDPHP: Poller[0] Host[119] PING: Ping not performed due to setting.
08/06/2008 12:52:33 PM - CMDPHP: Poller[0] DEBUG: SQL Exec: "update host set status = '1', status_event_cou
nt = '19', status_fail_date = '0000-00-00 00:00:00', status_rec_date = '0000-00-00 00:00:00', status_last_e
rror = 'Ping not performed due to setting.', min_time = '9.99999', max_time = '0.00000', cur_time = '0.0000
0', avg_time = '0.00000', total_polls = '20', failed_polls = '20', availability = '0' where hostname = '10.
xx.xx.xx'"
"

I am running cacti on a slackware box.
PHP Version 5.1.4
PHP OS Linux
PHP uname Linux 2.6.22.5 #1 Fri Aug 24 16:58:58 BST 2007 i686
PHP SNMP Not Installed
max_execution_time 30

Device detection method is PING and SNMP.

Any ideas why rrd file can not be generated for this new device?

Regards

[gandalf]

Please switch to detecion=SNMP only
Reinhard

[raz]

Thanks for your reply.

I tried switching device detection mode to SNMP only. But still debug logs showing same message as before.

08/12/2008 09:27:24 AM - CMDPHP: Poller[0] DEBUG: SQL Exec: "update host set status = '1', status_event_count = '1700', status_fail_date = '0000-00-00 00:00:00', status_rec_date = '0000-00-00 00:00:00', status_last_error = 'Ping not performed due to setting.', min_time = '9.99999', max_time = '0.00000', cur_time = '0.00000', avg_time = '0.00000', total_polls = '1701', failed_polls = '1701', availability = '0' where hostname = '10.xx.xx.xx'"


Let me know if you need any further debug information or anything that might help us to nail this issue down.

Regards

[gandalf]

This line does not help. Instead look for

[raz]

Thanks Reinhard.

You are right about the focal point.

I have been concentrating on this particular PING settings issue in the logs. Tried lots of different settings but none seemed to work.

I observed errors about no sock support in PHP as well, with no SNMP support in php. I decided to recompile PHP with SNMP and socket support. It was coming up with some error about SNMP openssl, though I installed openssl on the box. Later on after giving up on SNMP support with PHP I just recompiled PHP with socket support.

Following this my dead graphs came to life, and I could see abstract art on my graphs.

This also resolved the error "Ping not performed due to setting." and devices are now shown as UP and available.

I am still seeing a different error "PING: ICMP Ping timed out". Not sure why is this happening, because if I manually try pinging this target device using ping.pl script in scripts directory I am getting a response.

Any idea why is cacti.log reporting time out?


Regards