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URGENT: Host Disk Fails After Upgrade to 0.8.7
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TheWitness
Developer


Joined: 14 May 2002
Posts: 9736
Location: MI, USA
PostPosted: Thu Nov 15, 2007 10:36 pm    Post subject: Reply with quote
Somehow your web server is unable to run these. That's all I can guess. No, you can not go back. Try restarting Apache and then do this again. Look in your apache error_log for more details.

TheWitness
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looc
Cacti User


Joined: 13 Aug 2007
Posts: 110
PostPosted: Thu Nov 15, 2007 11:12 pm    Post subject: Reply with quote
TheWitness wrote:
Somehow your web server is unable to run these. That's all I can guess. No, you can not go back. Try restarting Apache and then do this again. Look in your apache error_log for more details.

TheWitness

0.8.7 must run by apache?
i have three cacti,one is windows 2003 iis6 0.8.6j updated 0.8.7 that's work well;one is cactiEZ0.3,it work well;one is new install cacti 0.8.7 buy windows2003&II6.
it config php have a issue:
i add windows system path environment variable as docment.but when i test php config(phpinfo(). it has find php.ini. i copy php.ini to windows\ folder.issue resovle.
Is it because PHP configuration?
i 0.8.6j's cacti han't this issue
IIS LOG files can be?

Last edited by looc on Thu Nov 15, 2007 11:14 pm; edited 1 time in total
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looc
Cacti User


Joined: 13 Aug 2007
Posts: 110
PostPosted: Thu Nov 15, 2007 11:13 pm    Post subject: Reply with quote
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TheWitness
Developer


Joined: 14 May 2002
Posts: 9736
Location: MI, USA
PostPosted: Thu Nov 15, 2007 11:26 pm    Post subject: Reply with quote
Sorry dont do Windows any more. I would look at Filemon when you run the dataquery and see if you have a permissions issue. IIS sucks when it comes to the log, unless they have changed something in IIS6.

TheWitness
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looc
Cacti User


Joined: 13 Aug 2007
Posts: 110
PostPosted: Fri Nov 16, 2007 1:12 am    Post subject: Reply with quote
TheWitness wrote:
Sorry dont do Windows any more. I would look at Filemon when you run the dataquery and see if you have a permissions issue. IIS sucks when it comes to the log, unless they have changed something in IIS6.

TheWitness

surprise! i uninstall iis6 and install apach2.2.6,it can work well~!but php.ini have to in the c:\windows
Do I really certain IIS config or permissions issue ? !
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vaiojunkie



Joined: 19 Nov 2006
Posts: 9
PostPosted: Fri Aug 22, 2008 6:19 pm    Post subject: Reply with quote
Hi

I've just upgraded from 0.8.6j to .0.8.7b and now have this problem with cpu and disk not updating.

Debian Etch
net-snmp 5.
rrdtool 1.2

I'm not seeing any errors in the logs, I get the below when I run verbose query

Code:

+ Running data query [8].
+ Found type = '4 '[script query].
+ Found data query XML file at '/var/www/cacti-0.8.7b/resource/script_queries/host_disk.xml'
+ XML file parsed ok.
+ Executing script for list of indexes '/usr/bin/php -q /var/www/cacti-0.8.7b/scripts/query_host_partitions.php  **.***.***.22 public 2 index'
+ Executing script query '/usr/bin/php -q /var/www/cacti-0.8.7b/scripts/query_host_partitions.php  **.***.***.22 public 2 query index'
+ Executing script query '/usr/bin/php -q /var/www/cacti-0.8.7b/scripts/query_host_partitions.php  **.***.***.22 public 2 query description'
+ Executing script query '/usr/bin/php -q /var/www/cacti-0.8.7b/scripts/query_host_partitions.php **.***.***.22 public 2 query sau'
+ Found data query XML file at '/var/www/cacti-0.8.7b/resource/script_queries/host_disk.xml'
+ Found data query XML file at '/var/www/cacti-0.8.7b/resource/script_queries/host_disk.xml'
+ Found data query XML file at '/var/www/cacti-0.8.7b/resource/script_queries/host_disk.xml'
+ Found data query XML file at '/var/www/cacti-0.8.7b/resource/script_queries/host_disk.xml'
+ Found data query XML file at '/var/www/cacti-0.8.7b/resource/script_queries/host_disk.xml'
+ Found data query XML file at '/var/www/cacti-0.8.7b/resource/script_queries/host_disk.xml'


I'm also running the latest PIA

Thanks for your time
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vaiojunkie



Joined: 19 Nov 2006
Posts: 9
PostPosted: Fri Aug 22, 2008 7:46 pm    Post subject: Reply with quote
ignore me

i reinstalled all php files and used my sql and rrd backups

All is working now, well until I install PIA again


Wayne
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Brainscanner



Joined: 16 Oct 2007
Posts: 21
PostPosted: Wed Sep 10, 2008 3:27 am    Post subject: Reply with quote
Hello everybody, same problem here. Monitoring network interfaces has never been a problem, but doing the same for disks and cpus seems to be pure luck. After upgrading to 0.8.7b re-queriing:
SNMP - Get Mounted Partitions
SNMP - Get Processor Information
always returns 0 results.

For the partitions:
Code:
+ Running data query [8].
+ Found type = '6 '[script query].
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_disk.xml'
+ XML file parsed ok.
+ Executing script for list of indexes 'c:\progra~1\php\php.exe -q E:\wwwroot\Php\cacti\scripts\ss_host_disk.php terminalserver.brainscanner.dyndns.org 7 1:161:500:public:::::: index'
+ Executing script query 'c:\progra~1\php\php.exe -q E:\wwwroot\Php\cacti\scripts\ss_host_disk.php terminalserver.brainscanner.dyndns.org 7 1:161:500:public:::::: query index'
+ Executing script query 'c:\progra~1\php\php.exe -q E:\wwwroot\Php\cacti\scripts\ss_host_disk.php terminalserver.mydomain 7 1:161:500:public:::::: query description'
+ Executing script query 'c:\progra~1\php\php.exe -q E:\wwwroot\Php\cacti\scripts\ss_host_disk.php terminalserver.mydomain 7 1:161:500:public:::::: query sau'
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_disk.xml'
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_disk.xml'
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_disk.xml'


For the cpu
Code:
+ Running data query [9].
+ Found type = '6 '[script query].
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_cpu.xml'
+ XML file parsed ok.
+ Executing script for list of indexes 'c:\progra~1\php\php.exe -q E:\wwwroot\Php\cacti\scripts\ss_host_cpu.php terminalserver.brainscanner.dyndns.org 7 1:161:500:public:::::: index'
+ Executing script query 'c:\progra~1\php\php.exe -q E:\wwwroot\Php\cacti\scripts\ss_host_cpu.php terminalserver.mydomain 7 1:161:500:public:::::: query index'
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_cpu.xml'
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_cpu.xml'
+ Found data query XML file at 'E:/wwwroot/Php/cacti/resource/script_server/host_cpu.xml'


So I've checked all files, they're from February 2008, including those in the ressource folder.
Filemon didn't show any denied accesses. But viewing the log I found the error on the attached screenshot. Host 12 is a remote dd-wrt router that doesn't have to be given any attention here. Host 1 is indeed one of the machines having the problem, but absolutely not the only one.

Might the SQL error be a clue to you? Raising the log-level shows only blue lines when executing the query.

What I should add:
For one host a cpu is still monitored, even if it doesn't show up under "Associated Data Queries". That's left from the past, I haven't deleted the data source, neither the graph. And it's still monitored successfully. Only the name can't be querried:
CPU Utilization - CPU|query_hrProcessorFrwID|
...what used to be CPU0. Maybe that's what's causing the log-error for host 1.

sql_error.png
 Description:
 Filesize:  20.11 KB
 Viewed:  961 Time(s)

sql_error.png
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Evgen787



Joined: 31 Oct 2008
Posts: 18
PostPosted: Mon Nov 10, 2008 1:14 am    Post subject: Reply with quote
Hi All)

I solved problem with ss_host_disk.php. Thanks to All


But ss_host_cpu.php not work...anybody know to fix it ?
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TheWitness
Developer


Joined: 14 May 2002
Posts: 9736
Location: MI, USA
PostPosted: Mon Nov 10, 2008 1:46 pm    Post subject: Reply with quote
For those on 0.8.7x, please see the beta version of 0.8.7c. In there you will find a directory called "scripts". From there take both the ss_host_disk.php and ss_host_cpu.php and place those into your 0.8.7b scripts directory and re-index. This should fix things up nice.

TheWitness
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Evgen787



Joined: 31 Oct 2008
Posts: 18
PostPosted: Tue Nov 11, 2008 3:09 am    Post subject: Reply with quote
TheWitness wrote:
For those on 0.8.7x, please see the beta version of 0.8.7c. In there you will find a directory called "scripts". From there take both the ss_host_disk.php and ss_host_cpu.php and place those into your 0.8.7b scripts directory and re-index. This should fix things up nice.

TheWitness


Hm, ss_host_cpu.php not work
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TheWitness
Developer


Joined: 14 May 2002
Posts: 9736
Location: MI, USA
PostPosted: Tue Nov 11, 2008 7:30 am    Post subject: Reply with quote
Post "Query Verbose"
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Evgen787



Joined: 31 Oct 2008
Posts: 18
PostPosted: Tue Nov 11, 2008 11:19 pm    Post subject: Reply with quote
Code:

+ Running data query [9].
+ Found type = '6 '[script query].
+ Found data query XML file at '/usr/local/www/cacti/resource/script_server/host_cpu.xml'
+ XML file parsed ok.
+ Executing script for list of indexes '/usr/local/bin/php -q /usr/local/www/cacti/scripts/ss_host_cpu.php 192.168.1.5 21 2:161:1000:public:::MD5::[None] index'
+ Executing script query '/usr/local/bin/php -q /usr/local/www/cacti/scripts/ss_host_cpu.php 192.168.1.5 21 2:161:1000:public:::MD5::[None] query index'
+ Found data query XML file at '/usr/local/www/cacti/resource/script_server/host_cpu.xml'
+ Found data query XML file at '/usr/local/www/cacti/resource/script_server/host_cpu.xml'
+ Found data query XML file at '/usr/local/www/cacti/resource/script_server/host_cpu.xml'


I`m replaced ss_host_disk.php with file in ss_host_disk.zip (in this theme,not from 0.8.7c beta) and it`s work perfectly.
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TheWitness
Developer


Joined: 14 May 2002
Posts: 9736
Location: MI, USA
PostPosted: Tue Nov 11, 2008 11:49 pm    Post subject: Reply with quote
What happens when you run this from the command line:

/usr/local/bin/php -q /usr/local/www/cacti/scripts/ss_host_cpu.php 192.168.1.5 21 2:161:1000:public:::MD5::[None] query index

TheWitness
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Evgen787



Joined: 31 Oct 2008
Posts: 18
PostPosted: Wed Nov 12, 2008 2:16 am    Post subject: Reply with quote
php: no match...
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