Poller Cache Empty - Upgrade from 0.8.5 to 0.8.6

basf_audio · Joined: 26 Feb 2004 Posts: 40 Location: Saint Louis

I attempted to start looking at the 0.8.6 beta test and the upgrade went pretty smoothly. However, when starting to poll my system for the updates, the system returned:

F:\php>php.exe f:\webdocs\eam\htdocs\cactiup\poller.php
Content-type: text/html
X-Powered-By: PHP/4.3.4

There are no items in your poller cache or polling is disabled. Make sure you have at least one data source created. If you do, go to 'Utilities', and select 'Clear Poller Cache'.

However, I have 665 items to poll in 0.8.5. All of my datasources are available and I've cleared the Poller Cache multiple times.

Any thoughts?

My system is a Windows 2000 Server. Everything else seems to be available... All of my graphs, my RRD, configurations, etc.

Version downloaded today: cacti-0.8.6-pre20040818.zip

Thanks!

_DS

F:\php\php.exe F:\webdocs\eam\htdocs\cactiup\poller.php

TheWitness · Posted: Wed Aug 18, 2004 8:40 pm Post subject:

Goto Settings->Poller and verify that your poller is enabled. Also, what poller are you currently running, is it cmd.php or cactid?

TheWitness

basf_audio · Joined: 26 Feb 2004 Posts: 40 Location: Saint Louis

Poller is enabled and I'm using cmd.php.

Just for reference, I exported out my CACTI database from MySQL, created a new database called CACTIUPGRADE and imported my SQL. Then I simply installed the new PHP scripts to a new directory, changed config.php to point to the new database instance and started it up. It did the upgrade without and issues. Both versions are on the same system, but with different databases and a seperate copy of the RRD files.

Anything else I should look at?

Thanks,

_DS

BTW... I do apologize for not getting a chance to help out the Beta Testing... I had high hopes to get some of the tests in several weeks ago when I contacted you at the start of the testing!

TheWitness · Posted: Wed Aug 18, 2004 9:30 pm Post subject:

Seem's very odd. Use a database tool to verify the contents of the Settings table. Field name value is "poller_enabled" value should be "on". Table is poller_items, should be non zero rows (~665).

TheWitness

TheWitness · Posted: Wed Aug 18, 2004 9:31 pm Post subject:

Versions: PHP, Apache, Net-SNMP (If using), etc.

basf_audio · Joined: 26 Feb 2004 Posts: 40 Location: Saint Louis

TheWitness · Posted: Thu Aug 19, 2004 1:23 pm Post subject:

This is a bug. Simply disable the poller. Save and then re-enable and Save again. This should correct the problem.

TheWitness

basf_audio · Joined: 26 Feb 2004 Posts: 40 Location: Saint Louis

I've done as requested... However, it's still not showing any polling items. I was mistaken before on the settings page. I had taken the default MYSQL list and it only showed 30 items per page... When I flipped to the second page it was correct...

availability_method 1
concurrent_processes 10
date 2004-08-18 17:44:40
full_view_data_source on
full_view_data_template on
full_view_graph on
full_view_graph_template on
full_view_user_admin
global_auth on
guest_user guest
ldap_dn
ldap_enabled
ldap_server
ldap_template
log
log_create on
log_destination 1
log_export
log_graph
log_perror on
log_pstats on
log_pwarn on
log_snmp
log_update on
log_verbosity 5
max_data_query_field_length 15
max_data_query_javascript_rows 96
max_threads 1
max_title_data_source 45
max_title_graph 80
num_rows_data_source 50
num_rows_graph 30
path_html_export
path_html_export_ctr 1
path_html_export_skip 3
path_php_binary F:/php/php.exe
path_rrdtool F:/rrdtool/rrdtool.exe
path_snmpget <DEFAULT>
path_snmpwalk <DEFAULT>
path_webroot f:\webdocs\eam\htdocs\cactiup
ping_failure_count 2
ping_method 2
ping_recovery_count 3
ping_retries 1
ping_timeout 400
poller_enabled on
poller_type 1
remove_verification
snmp_retries 3
snmp_timeout 500
snmp_version net-snmp
use_polling_zones on

Still no items in the poller_item tables... Even cleared the table via the Web page...

_DS

basf_audio · Joined: 26 Feb 2004 Posts: 40 Location: Saint Louis

I've done a new upgrade with the latest build of the Windows .8.6 Cacti build and it still wasn't able to find the poller items. Nothing is in the poller table and I've performed the actions as listed.

Can anybody else shine some light on this? I'd be more than willing to eMail out my exported MYSQL database for you to test...

Thanks,

_DS

TheWitness · Posted: Tue Aug 31, 2004 9:18 pm Post subject:

larryjadams@comcast.net

basf_audio · Joined: 26 Feb 2004 Posts: 40 Location: Saint Louis

basf_audio · Joined: 26 Feb 2004 Posts: 40 Location: Saint Louis

I'm not sure if this helps much or not... but I just installed the latest Beta copy (8/31) into a brand new installation on Linux (Fedora 2) with all of the latest MySql, Apache, and PHP - and I'm getting 0 items in the poller cache as well... And this was a new install.

The only thing I could think of is that the types of items I'm polling might just be missing. I don't use any SNMP at all... it's reading STDIN from scripts using SCRIPT/COMMAND.

Not sure if that helps or not...

Thanks,

_DS