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Reports Problem

 
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MikeP



Joined: 03 Nov 2005
Posts: 14
Location: Elgin, Illinois

PostPosted: Mon Nov 21, 2005 4:37 pm    Post subject: Reports Problem Reply with quote

I have installed the Plug in Arch along with Monitor, Thresh, and Reports. When I go to configure a report I add an email and time and click OK and nothing appears in the main report screen.

Any Ideas?

Mike
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cigamit
Developer


Joined: 07 Apr 2005
Posts: 945
Location: B/CS Texas

PostPosted: Sun Nov 27, 2005 11:12 am    Post subject: Re: Reports Problem Reply with quote

MikeP wrote:
I have installed the Plug in Arch along with Monitor, Thresh, and Reports. When I go to configure a report I add an email and time and click OK and nothing appears in the main report screen.

Any Ideas?

Mike


Did you import the tables for the reports plugins? Its currently in beta, so it doesn't auto-import its own database yet.
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MikeP



Joined: 03 Nov 2005
Posts: 14
Location: Elgin, Illinois

PostPosted: Sun Nov 27, 2005 1:45 pm    Post subject: Re: Reports Problem Reply with quote

cigamit wrote:
Did you import the tables for the reports plugins? Its currently in beta, so it doesn't auto-import its own database yet.


No I did not import any tables. Where do I get them?

Thanks,

Mike
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cigamit
Developer


Joined: 07 Apr 2005
Posts: 945
Location: B/CS Texas

PostPosted: Sun Nov 27, 2005 3:18 pm    Post subject: Re: Reports Problem Reply with quote

MikeP wrote:
cigamit wrote:
Did you import the tables for the reports plugins? Its currently in beta, so it doesn't auto-import its own database yet.


No I did not import any tables. Where do I get them?

Thanks,

Mike


It should be in the reports plugin directory, look for the file called reports.sql
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MikeP



Joined: 03 Nov 2005
Posts: 14
Location: Elgin, Illinois

PostPosted: Mon Nov 28, 2005 9:16 am    Post subject: Re: Reports Problem Reply with quote

cigamit wrote:
It should be in the reports plugin directory, look for the file called reports.sql


I was able to find the reports.sql file in the reports directory. How do I import it?

Mike
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MikeP



Joined: 03 Nov 2005
Posts: 14
Location: Elgin, Illinois

PostPosted: Mon Nov 28, 2005 1:02 pm    Post subject: Reply with quote

I was able to get the tables inported. So now I can schedule a report. However I am never getting the report. I setup my SMTP server in the Alert/Thrhlds tab in settings. I can generate a test email with no problems.

Any ideas? Or how can I troubleshoot this?

Mike
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MikeP



Joined: 03 Nov 2005
Posts: 14
Location: Elgin, Illinois

PostPosted: Mon Nov 28, 2005 1:02 pm    Post subject: Reply with quote

I was able to get the tables inported. So now I can schedule a report. However I am never getting the report. I setup my SMTP server in the Alert/Thrhlds tab in settings. I can generate a test email with no problems.

Any ideas? Or how can I troubleshoot this?

Mike
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carrison



Joined: 14 Oct 2005
Posts: 30

PostPosted: Wed Nov 30, 2005 9:20 pm    Post subject: Reply with quote

I encountered the same issue.
My sendmail is runnung and permitted in iptables, But I can't received sechduled report mail...
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cigamit
Developer


Joined: 07 Apr 2005
Posts: 945
Location: B/CS Texas

PostPosted: Wed Nov 30, 2005 10:24 pm    Post subject: Reply with quote

carrison wrote:
I encountered the same issue.
My sendmail is runnung and permitted in iptables, But I can't received sechduled report mail...


I am currently working on extracting the mail functions from thold and reports to its own plugin. This way all plugins could use the same settings, etc... and if one works, they should all work.

I should hopefully have this done by the end of the week, and will then convert the other plugins over to use it. I'll post an update here when it is done.
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carrison



Joined: 14 Oct 2005
Posts: 30

PostPosted: Thu Dec 01, 2005 10:50 pm    Post subject: Reply with quote

Thank your great job, cigamit,

Now my issue is solved, It's my fault. I forgot to open smtp port for my host...
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