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some thumbnails do not show up

 
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cwahlin
Cacti User


Joined: 10 Oct 2003
Posts: 87

PostPosted: Sun Feb 18, 2007 2:13 pm    Post subject: some thumbnails do not show up Reply with quote

Recently, some of my thumbnails do not show up in the preview window anymore (I get text instead of the picture). If I do the full graph it works fine. When I press the link I get the graph, so it's there, it's just not showing. I have just noticed it seems to be only cisco cpu graphs that do not work.

Any ideas?

/Carl
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gandalf
Developer


Joined: 02 Dec 2004
Posts: 12275
Location: Muenster, Germany

PostPosted: Sun Feb 18, 2007 2:44 pm    Post subject: Reply with quote

This is usually due to version mismatch between "rrdtool -v" and "Settings -> RRDTool Utilities Version". And please check font path settings. They must match the exact font name, not the path to the font directory
Reinhard
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cwahlin
Cacti User


Joined: 10 Oct 2003
Posts: 87

PostPosted: Mon Feb 19, 2007 1:59 am    Post subject: Reply with quote

I'm running rrdtool 1.2.18-1.

I think the problem began last time yum-update ran, and yes, rrdtool was updated then. I have 1.2.x in the settings for rrdtool. Font path seems fine.

/Carl
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gandalf
Developer


Joined: 02 Dec 2004
Posts: 12275
Location: Muenster, Germany

PostPosted: Mon Feb 19, 2007 8:05 am    Post subject: Reply with quote

Please check the Settings for /full/path/to/rrdtool. And be aware of the fact, that rrdtool 1.2.18 is buggy and was followed by 1.2.19.
Please post a screenshot of that failing graph. Then, please visit Graph Management, select the failing one and switch to DEBUG mode. Post the whole rrdtool graph statement found. Is the graph ok from DEBUG mode?
Reinhard
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cwahlin
Cacti User


Joined: 10 Oct 2003
Posts: 87

PostPosted: Mon Feb 19, 2007 4:23 pm    Post subject: Reply with quote

I have attached 2 screenshots. The first of the "error", the second the debug which seems fine. I think I will try 1.2.19.





/Carl
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pheezy
Cacti User


Joined: 26 Oct 2006
Posts: 54

PostPosted: Tue Feb 20, 2007 11:19 am    Post subject: Reply with quote

I'm having the exact same issue, it only seems to affect a small subset of graphs though.

oh, I'm running centos and 1.2.18 as well. the paths to rrdtool are correct.

I see this in my httpd error log
Quote:
ERROR: Expected some arguments after 'COMMENT:
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cwahlin
Cacti User


Joined: 10 Oct 2003
Posts: 87

PostPosted: Tue Feb 20, 2007 3:38 pm    Post subject: Reply with quote

pheezy wrote:
I'm having the exact same issue, it only seems to affect a small subset of graphs though.

oh, I'm running centos and 1.2.18 as well. the paths to rrdtool are correct.

I see this in my httpd error log
Quote:
ERROR: Expected some arguments after 'COMMENT:


I am seeing the exact same error. I am running FC6. There does not seem to be a yum update to 1.2.19 yet so I think I will just stay with the broken rrdtool until there is.

/Carl
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c-c



Joined: 21 Feb 2007
Posts: 3

PostPosted: Wed Feb 21, 2007 8:20 pm    Post subject: ERROR: Expected some arguments after 'COMMENT:' Reply with quote

Hi,

pheezy wrote:
I'm having the exact same issue, it only seems to affect a small subset of graphs though.

oh, I'm running centos and 1.2.18 as well. the paths to rrdtool are correct.

I see this in my httpd error log
Quote:
ERROR: Expected some arguments after 'COMMENT:


turning on debugging, it looks to me to be some bug with cacti. Here's the rrdtool call that I'm seeing generating the error:

Code:
/usr/bin/rrdtool graph -  --imgformat=PNG  --start=1172014691  --end=1172101091  --title="QLX - Detailled Memory"  --rigid  --base=1000  --height=100  --width=300  --alt-autoscale-max  --lower-limit=0  --no-legend  COMMENT:"From 2007/02/21 00\:38\:11 To 2007/02/22 00\:38\:11\c"  COMMENT:"  \n"  --vertical-label="kilobytes"  --slope-mode  DEF:a="/usr/share/cacti/rra/qlx_ucd_memtotalreal_56.rrd":ucd_memTotalReal:AVERAGE  DEF:b="/usr/share/cacti/rra/qlx_ucd_memavailreal_52.rrd":ucd_memAvailReal:AVERAGE  DEF:c="/usr/share/cacti/rra/qlx_ucd_memshared_55.rrd":ucd_memShared:AVERAGE  DEF:d="/usr/share/cacti/rra/qlx_ucd_membuffer_53.rrd":ucd_memBuffer:AVERAGE  DEF:e="/usr/share/cacti/rra/qlx_ucd_memcached_54.rrd":ucd_memCached:AVERAGE  CDEF:cdefc=b,-1,*  AREA:a#FF0000:""   AREA:cdefc#00B99B:"":STACK  COMMENT:""   AREA:d#FFF200:""   AREA:e#EAAF00:"":STACK  AREA:c#837C04:"":STACK > my-test-graph.png


The problem is with COMMENT:"". Now where to look in cacti ?
It's looks like it is in Preview with graphs with several RRD in them.

My setup: FC6 fully updated.
</c-c
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c-c



Joined: 21 Feb 2007
Posts: 3

PostPosted: Wed Feb 21, 2007 9:04 pm    Post subject: Hammer party Reply with quote

Code:
01:54:28 /usr/share/cacti/lib root@koko# ll rrd.php rrd.php.DIST
-rw-r--r-- 1 root root 48095 Feb 22 01:54 rrd.php
-rw-r--r-- 1 root root 47823 Feb 22 01:47 rrd.php.DIST
01:55:27 /usr/share/cacti/lib root@koko# rpm -qa | grep cacti
cacti-0.8.6i-5.fc6
01:55:40 /usr/share/cacti/lib root@koko# diff -c rrd.php.DIST rrd.php
*** rrd.php.DIST        2007-02-22 01:47:05.000000000 +0000
--- rrd.php     2007-02-22 01:54:27.000000000 +0000
***************
*** 1080,1086 ****
 
                if ($graph_item_types{$graph_item["graph_type_id"]} == "COMMENT") {
                        if (read_config_option("rrdtool_version") == "rrd-1.2.x") {
!                               $txt_graph_items .= $graph_item_types{$graph_item["graph_type_id"]} . ":\"" . str_replace(":", "\:", $graph_variables["text_format"][$graph_item_id]) . $hardreturn[$graph_item_id] . "\" ";
                        }else {
                                $txt_graph_items .= $graph_item_types{$graph_item["graph_type_id"]} . ":\"" . $graph_variables["text_format"][$graph_item_id] . $hardreturn[$graph_item_id] . "\" ";
                        }
--- 1080,1091 ----
 
                if ($graph_item_types{$graph_item["graph_type_id"]} == "COMMENT") {
                        if (read_config_option("rrdtool_version") == "rrd-1.2.x") {
!                         $cccc = str_replace(":", "\:", $graph_variables["text_format"][$graph_item_id]) . $hardreturn[$graph_item_id];
!                         if ($cccc == "") {
!                           $cccc = " ";
!                         }
!                         $txt_graph_items .= $graph_item_types{$graph_item["graph_type_id"]} . ":\"" . $cccc . "\" ";
!                         /* $txt_graph_items .= $graph_item_types{$graph_item["graph_type_id"]} . ":\"" . str_replace(":", "\:", $graph_variables["text_format"][$graph_item_id]) . $hardreturn[$graph_item_id] . "\" "; */
                        }else {
                                $txt_graph_items .= $graph_item_types{$graph_item["graph_type_id"]} . ":\"" . $graph_variables["text_format"][$graph_item_id] . $hardreturn[$graph_item_id] . "\" ";
                        }
01:55:58 /usr/share/cacti/lib root@koko#


Throwing the hammer into rrd.php solved this for me!
No more "ERROR: Expected some arguments after 'COMMENT:'" errors and graphics displaying OK.
This is a crappy solution. Use it at your own risk .
</c-c
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c-c



Joined: 21 Feb 2007
Posts: 3

PostPosted: Wed Feb 21, 2007 9:22 pm    Post subject: Fixed in 0.8.6j + patches Reply with quote

Opss... it's fixed in 0.8.6j + patches:

http://www.cacti.net/download_patches.php?version=0.8.6j
Problems Displaying RRDtool Graph Thumbnails 2007/02/02
This patch resolves an issue where Graph Thumbnails do not display properly due to an empty comment tag.

there. maybe the patch can be used against 0.8.6i. Yup, , editing the file and applying the patch.
</c-c
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cwahlin
Cacti User


Joined: 10 Oct 2003
Posts: 87

PostPosted: Thu Feb 22, 2007 3:41 am    Post subject: Reply with quote

Gives me a reason to upgrade

I'll get it fixed tonight.

/Carl
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uovgaz



Joined: 23 Feb 2007
Posts: 1
Location: Burlington, VT

PostPosted: Fri Feb 23, 2007 1:25 pm    Post subject: Reply with quote

I was using the 'Interface - Traffic (bits/sec, Total Bandwidth)' graph template and experiencing the missing thumbnails as well as the 'ERROR: Expected some arguments after 'COMMENT:'' errors in my Apache log. Changing the Total In and Total Out graph item types from COMMENT to GPRINT stopped the error messages in the logs and my graph thumbnails reappeared!

The patches did not work so well on my installation, in fact, it prevented the display of ANY images. (Using CentOS 4.4, cacti-0.8.6j)

YMMV
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Highway



Joined: 19 Apr 2007
Posts: 4

PostPosted: Thu Apr 19, 2007 2:39 pm    Post subject: Reply with quote

uovgaz wrote:
I was using the 'Interface - Traffic (bits/sec, Total Bandwidth)' graph template and experiencing the missing thumbnails as well as the 'ERROR: Expected some arguments after 'COMMENT:'' errors in my Apache log. Changing the Total In and Total Out graph item types from COMMENT to GPRINT stopped the error messages in the logs and my graph thumbnails reappeared!

The patches did not work so well on my installation, in fact, it prevented the display of ANY images. (Using CentOS 4.4, cacti-0.8.6j)

YMMV


I too have the same problem with not getting an thumbnail image when in the preview mode and I've fixed the problem also using what you've discovered...

Now, the problem I see is that because it's a GPRINT now, it's going to try to print the average/min/max/last in addition to the calculated value from the "Total In: |sum:auto:current:2| function. See image



localhost_traffic.png
 Description:
Note the extra value at the end of the Total In:
 Filesize:  26.87 KB
 Viewed:  2273 Time(s)

localhost_traffic.png


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Highway



Joined: 19 Apr 2007
Posts: 4

PostPosted: Thu Apr 19, 2007 2:50 pm    Post subject: Reply with quote

Nevermind... I've downloaded the patches and installed it... looks good now.

http://www.cacti.net/download_patches.php
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gifty



Joined: 17 Jul 2008
Posts: 21

PostPosted: Mon Jul 21, 2008 1:59 pm    Post subject: Reply with quote

Hi,

I am still getting these thumbnail problem, and i am not able to rectify it.
Thumbnails do not show up, and sometimes it shows broken links for thumbnails.

Please help me .

Thank you

-Vineet Singh
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