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 Post subject: express version is not working
PostPosted: Tue Jun 07, 2016 10:40 pm 
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Joined: Wed Apr 27, 2016 12:00 am
Posts: 11
hii
im a newbie here and i tried installing cereusreporting express version to get pdfs. but its not giving any output.i can just download the report template with header and footer.also in the graph view there's no such a option to select graphs as well.
when goes to a particular graph there there's a icon to download pdf but that one is not working.

is this a problem with express version as its the free one or am i done it wrong.

please reply if anyone know the answer
thanks in advance :) :)


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 12:32 am 
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Joined: Thu Jan 31, 2008 6:39 am
Posts: 2573
Location: Kressbronn, Germany
Hi,

Can you please open a ticket at https://support.urban-software.com to look into this. Please note down the following information:

- Cacti Version
- Operating System and Version
- Debug output ( Console -> Settings -> NMID -> Logging Level -> Debug

Thanks.

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 1:03 am 
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Joined: Wed Apr 27, 2016 12:00 am
Posts: 11
im sorry i dont have an account there.
anyway my
cacti version: 0.8.8g
OS : centos linux 7 (7.2.1511)

what is debug output? you mean the debug info?


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 1:13 am 
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Joined: Thu Jan 31, 2008 6:39 am
Posts: 2573
Location: Kressbronn, Germany
You can register freely there.

Nevertheless, Go to "Console -> Settings", then hit the "NMID" tab. Look for the setting named "Logging Mode" and set that to "Debug".

Then try to create some reports. The log messages should be in the cacti.log file then.

The output of the Debug Info page would also be welcome.

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 1:32 am 
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Joined: Wed Apr 27, 2016 12:00 am
Posts: 11
there's no option to create reports.
no logs are comming.
if i go to manage report there add report samples. that's the only thing i can do in this plugin.
i attached debug info page.please see whats going on.

thank you.


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 1:37 am 
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Joined: Thu Jan 31, 2008 6:39 am
Posts: 2573
Location: Kressbronn, Germany
That looks ok.

Can you post the output of this sql statement ?

Code:
SELECT * FROM `cacti`.`plugin_hooks` where name='CereusReporting';

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 2:25 am 
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Joined: Wed Apr 27, 2016 12:00 am
Posts: 11
here it is.


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 3:17 am 
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Joined: Thu Jan 31, 2008 6:39 am
Posts: 2573
Location: Kressbronn, Germany
That's ok as well.

Do you see the PDF Icon on the "graphs" page ?

Can you add a new report to the "Manage Reports" page at all ?

Did you grant your user the "Plugin -> CereusReporting - Generate PDF Reports" permission ?

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 3:37 am 
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Joined: Wed Apr 27, 2016 12:00 am
Posts: 11
in graph page there's no pdf icon.but when select a particular graph, in that page pdf icon is there.but it also doesn't work.
can add reports to manage reports by using add.
yes.granted permission to generate pdfs.


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 6:33 am 
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Cacti Guru User
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Joined: Thu Jan 31, 2008 6:39 am
Posts: 2573
Location: Kressbronn, Germany
Do you happen to have nmidSmokeping installed as well ?

There's a bug in the latest version of nmidSmokeping preventing the correct functioning of CereusReporting.

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 08, 2016 10:06 pm 
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Joined: Wed Apr 27, 2016 12:00 am
Posts: 11
we never installed nmidSmokeping


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 15, 2016 12:12 am 
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Joined: Wed Apr 27, 2016 12:00 am
Posts: 11
is there any pdf converter to convert the xml,excel files for cacti?

or is there any ways to convert the reportit plugin reports to pdf ?


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 Post subject: Re: express version is not working
PostPosted: Wed Jun 15, 2016 12:25 am 
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Cacti Guru User
User avatar

Joined: Thu Jan 31, 2008 6:39 am
Posts: 2573
Location: Kressbronn, Germany
Hi

I fixed some bugs in the tool. Can you try 2.90.02 ? See https://www.urban-software.com/products ... downloads/

I'm not aware of any other PDF addons that do what you just asked for.

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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