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 Post subject: Setting up HP EVA monitoring on Windows Server 2008 R2
PostPosted: Tue Nov 15, 2016 9:53 am 
Offline

Joined: Tue Nov 15, 2016 9:10 am
Posts: 1
Hi,

I'm trying to get Cacti to monitor my EVA's, but seem to be having a config issue. Templates are loaded in but I'm not getting any results. Below are the system details

Quote:

Technical Support


General Information

Date Tue, 15 Nov 2016 14:36:55 +0000
Cacti Version 0.8.8h
Cacti OS win32
SNMP Version NET-SNMP version: 5.5
RRDTool Version RRDTool 1.4.x
Hosts 5
Graphs 4
Data Sources Script/Command: 5
Script Query: 4
Total: 9

Poller Information

Interval 300
Type cmd.php
Items Action[1]: 5
Total: 5
Concurrent Processes 1
Max Threads 1
PHP Servers 1
Script Timeout 25
Max OID 10
Last Run Statistics Time:4.3524 Method:cmd.php Processes:1 Threads:N/A Hosts:6 HostsPerProcess:6 DataSources:5 RRDsProcessed:5

PHP Information

PHP Version 5.6.28
PHP OS WINNT
PHP uname Windows NT MTL-SANMGMT 6.1 build 7601 (Windows Server 2008 R2 Standard Edition Service Pack 1) AMD64
PHP SNMP Installed
max_execution_time 30
memory_limit 128M


PHP Module Information



apache2handler

Apache Version Apache/2.4.23 (Win64) OpenSSL/1.0.2j PHP/5.6.28
Apache API Version 20120211
Server Administrator globalsystemasdmin@avid.com
Hostname:Port mtl-sanmgmt.global.avidww.com:8080
Max Requests Per Child: 0 - Keep Alive: on - Max Per Connection: 100
Timeouts Connection: 60 - Keep-Alive: 5
Virtual Server No
Server Root C:/Apache24
Loaded Modules core mod_win32 mpm_winnt http_core mod_so mod_actions mod_alias mod_allowmethods mod_asis mod_auth_basic mod_authn_core mod_authn_file mod_authz_core mod_authz_groupfile mod_authz_host mod_authz_user mod_autoindex mod_cgi mod_dir mod_env mod_include mod_info mod_isapi mod_log_config mod_mime mod_negotiation mod_setenvif mod_socache_shmcb mod_ssl mod_status mod_php5


Directive

Local Value

Master Value

engine 1 1
last_modified 0 0
xbithack 0 0

Apache Environment


Variable

Value

HTTP_ACCEPT text/html, application/xhtml+xml, */*
HTTP_REFERER http://127.0.0.1:8080/cacti/utilities.php
HTTP_ACCEPT_LANGUAGE en-US
HTTP_USER_AGENT Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
HTTP_ACCEPT_ENCODING gzip, deflate
HTTP_HOST 127.0.0.1:8080
HTTP_DNT 1
HTTP_CONNECTION Keep-Alive
HTTP_COOKIE Cacti=jerj4gds2juc8m27or5si7bp64
PATH C:\Python\Python35\Scripts\;C:\Python\Python35\;C:\Python\Python35-32\Scripts\;C:\Python\Python35-32\;C:\ProgramData\Oracle\Java\javapath;C:\Program Files\HP\NCU;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;c:\php;C:\cygwin64\bin;C:\cygwin\bin;C:\MySQL\MySQL Utilities 1.6;C:\Program Files\MySQL\MySQL Server 5.7\bin;C:\usr\bin;C:\Strawberry\c\bin;C:\Strawberry\perl\site\bin;C:\Strawberry\perl\bin;
SystemRoot C:\Windows
COMSPEC C:\Windows\system32\cmd.exe
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC;.PY;.PYW
WINDIR C:\Windows
SERVER_SIGNATURE no value
SERVER_SOFTWARE Apache/2.4.23 (Win64) OpenSSL/1.0.2j PHP/5.6.28
SERVER_NAME 127.0.0.1
SERVER_ADDR 127.0.0.1
SERVER_PORT 8080
REMOTE_ADDR 127.0.0.1
DOCUMENT_ROOT C:/Apache24/htdocs
REQUEST_SCHEME http
CONTEXT_PREFIX no value
CONTEXT_DOCUMENT_ROOT C:/Apache24/htdocs
SERVER_ADMIN globalsystemasdmin@avid.com
SCRIPT_FILENAME C:/Apache24/htdocs/cacti/utilities.php
REMOTE_PORT 64581
GATEWAY_INTERFACE CGI/1.1
SERVER_PROTOCOL HTTP/1.1
REQUEST_METHOD GET
QUERY_STRING action=view_tech
REQUEST_URI /cacti/utilities.php?action=view_tech
SCRIPT_NAME /cacti/utilities.php

HTTP Headers Information


HTTP Request Headers

HTTP Request GET /cacti/utilities.php?action=view_tech HTTP/1.1
Accept text/html, application/xhtml+xml, */*
Referer http://127.0.0.1:8080/cacti/utilities.php
Accept-Language en-US
User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Accept-Encoding gzip, deflate
Host 127.0.0.1:8080
DNT 1
Connection Keep-Alive
Cookie Cacti=jerj4gds2juc8m27or5si7bp64

HTTP Response Headers

X-Powered-By PHP/5.6.28
Expires Thu, 19 Nov 1981 08:52:00 GMT
Last-Modified Tue, 15 Nov 2016 14:36:54 GMT
Cache-Control no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Pragma no-cache
P3P CP="CAO PSA OUR"

bcmath

BCMath support enabled


Directive

Local Value

Master Value

bcmath.scale 0 0

calendar

Calendar support enabled

Core

PHP Version 5.6.28


Directive

Local Value

Master Value

allow_url_fopen On On
allow_url_include Off Off
always_populate_raw_post_data 0 0
arg_separator.input & &
arg_separator.output & &
asp_tags Off Off
auto_append_file no value no value
auto_globals_jit On On
auto_prepend_file no value no value
browscap no value no value
default_charset UTF-8 UTF-8
default_mimetype text/html text/html
disable_classes no value no value
disable_functions no value no value
display_errors Off Off
display_startup_errors Off Off
doc_root no value no value
docref_ext no value no value
docref_root no value no value
enable_dl Off Off
enable_post_data_reading On On
error_append_string no value no value
error_log no value no value
error_prepend_string no value no value
error_reporting 24575 22527
exit_on_timeout Off Off
expose_php On On
extension_dir C:\php\ext C:\php\ext
file_uploads On On
highlight.comment #FF8000 #FF8000
highlight.default #0000BB #0000BB
highlight.html #000000 #000000
highlight.keyword #007700 #007700
highlight.string #DD0000 #DD0000
html_errors On On
ignore_repeated_errors Off Off
ignore_repeated_source Off Off
ignore_user_abort Off Off
implicit_flush Off Off
include_path .;C:\php\pear .;C:\php\pear
input_encoding no value no value
internal_encoding no value no value
log_errors On On
log_errors_max_len 1024 1024
mail.add_x_header On On
mail.force_extra_parameters no value no value
mail.log no value no value
max_execution_time 30 30
max_file_uploads 20 20
max_input_nesting_level 64 64
max_input_time 60 60
max_input_vars 1000 1000
memory_limit 128M 128M
open_basedir no value no value
output_buffering 4096 4096
output_encoding no value no value
output_handler no value no value
post_max_size 8M 8M
precision 14 14
realpath_cache_size 16K 16K
realpath_cache_ttl 120 120
register_argc_argv Off Off
report_memleaks On On
report_zend_debug On On
request_order GP GP
sendmail_from no value no value
sendmail_path no value no value
serialize_precision 17 17
short_open_tag Off Off
SMTP localhost localhost
smtp_port 25 25
sql.safe_mode Off Off
sys_temp_dir no value no value
track_errors Off Off
unserialize_callback_func no value no value
upload_max_filesize 2M 2M
upload_tmp_dir no value no value
user_dir no value no value
user_ini.cache_ttl 300 300
user_ini.filename .user.ini .user.ini
variables_order GPCS GPCS
windows.show_crt_warning Off Off
xmlrpc_error_number 0 0
xmlrpc_errors Off Off
zend.detect_unicode On On
zend.enable_gc On On
zend.multibyte Off Off
zend.script_encoding no value no value

ctype

ctype functions enabled

date

date/time support enabled
"Olson" Timezone Database Version 2016.8
Timezone Database internal
Default timezone UTC


Directive

Local Value

Master Value

date.default_latitude 31.7667 31.7667
date.default_longitude 35.2333 35.2333
date.sunrise_zenith 90.583333 90.583333
date.sunset_zenith 90.583333 90.583333
date.timezone no value no value

dom

DOM/XML enabled
DOM/XML API Version 20031129
libxml Version 2.9.4
HTML Support enabled
XPath Support enabled
XPointer Support enabled
Schema Support enabled
RelaxNG Support enabled

ereg

Regex Library Bundled library enabled

filter

Input Validation and Filtering enabled
Revision $Id: 5b79667bd9a68977a9b4f7505223a8e216e04908 $


Directive

Local Value

Master Value

filter.default unsafe_raw unsafe_raw
filter.default_flags no value no value

ftp

FTP support enabled

hash

hash support enabled
Hashing Engines md2 md4 md5 sha1 sha224 sha256 sha384 sha512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru snefru256 gost gost-crypto adler32 crc32 crc32b fnv132 fnv1a32 fnv164 fnv1a64 joaat haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5

iconv

iconv support enabled
iconv implementation "libiconv"
iconv library version 1.14


Directive

Local Value

Master Value

iconv.input_encoding no value no value
iconv.internal_encoding no value no value
iconv.output_encoding no value no value

json

json support enabled
json version 1.2.1

libxml

libXML support active
libXML Compiled Version 2.9.4
libXML Loaded Version 20904
libXML streams enabled

mcrypt


mcrypt support

enabled


mcrypt_filter support

enabled

Version 2.5.8
Api No 20021217
Supported ciphers cast-128 gost rijndael-128 twofish cast-256 loki97 rijndael-192 saferplus wake blowfish-compat des rijndael-256 serpent xtea blowfish enigma rc2 tripledes arcfour
Supported modes cbc cfb ctr ecb ncfb nofb ofb stream


Directive

Local Value

Master Value

mcrypt.algorithms_dir no value no value
mcrypt.modes_dir no value no value

mhash

MHASH support Enabled
MHASH API Version Emulated Support

mysql


MySQL Support

enabled

Active Persistent Links 1
Active Links 1
Client API version mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $


Directive

Local Value

Master Value

mysql.allow_local_infile On On
mysql.allow_persistent On On
mysql.connect_timeout 60 60
mysql.default_host no value no value
mysql.default_password no value no value
mysql.default_port no value no value
mysql.default_socket no value no value
mysql.default_user no value no value
mysql.max_links Unlimited Unlimited
mysql.max_persistent Unlimited Unlimited
mysql.trace_mode Off Off

mysqlnd


mysqlnd

enabled

Version mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $
Compression supported
core SSL supported
extended SSL not supported
Command buffer size 4096
Read buffer size 32768
Read timeout 31536000
Collecting statistics Yes
Collecting memory statistics No
Tracing n/a
Loaded plugins mysqlnd,debug_trace,auth_plugin_mysql_native_password,auth_plugin_mysql_clear_password
API Extensions mysql


mysqlnd statistics



bytes_sent 614198
bytes_received 502533
packets_sent 5188
packets_received 17149
protocol_overhead_in 68596
protocol_overhead_out 20752
bytes_received_ok_packet 0
bytes_received_eof_packet 0
bytes_received_rset_header_packet 21573
bytes_received_rset_field_meta_packet 0
bytes_received_rset_row_packet 15299
bytes_received_prepare_response_packet 377452
bytes_received_change_user_packet 74798
packets_sent_command 2590
packets_received_ok 0
packets_received_eof 0
packets_received_rset_header 2397
packets_received_rset_field_meta 0
packets_received_rset_row 2486
packets_received_prepare_response 7238
packets_received_change_user 4918
result_set_queries 2397
non_result_set_queries 89
no_index_used 1012
bad_index_used 0
slow_queries 0
buffered_sets 2397
unbuffered_sets 0
ps_buffered_sets 0
ps_unbuffered_sets 0
flushed_normal_sets 0
flushed_ps_sets 0
ps_prepared_never_executed 0
ps_prepared_once_executed 0
rows_fetched_from_server_normal 2521
rows_fetched_from_server_ps 0
rows_buffered_from_client_normal 2521
rows_buffered_from_client_ps 0
rows_fetched_from_client_normal_buffered 2520
rows_fetched_from_client_normal_unbuffered 0
rows_fetched_from_client_ps_buffered 0
rows_fetched_from_client_ps_unbuffered 0
rows_fetched_from_client_ps_cursor 0
rows_affected_normal 47
rows_affected_ps 0
rows_skipped_normal 2521
rows_skipped_ps 0
copy_on_write_saved 0
copy_on_write_performed 7147
command_buffer_too_small 0
connect_success 2
connect_failure 0
connection_reused 51
reconnect 0
pconnect_success 2
active_connections 2
active_persistent_connections 2
explicit_close 0
implicit_close 0
disconnect_close 0
in_middle_of_command_close 0
explicit_free_result 2397
implicit_free_result 0
explicit_stmt_close 0
implicit_stmt_close 0
mem_emalloc_count 0
mem_emalloc_amount 0
mem_ecalloc_count 0
mem_ecalloc_amount 0
mem_erealloc_count 0
mem_erealloc_amount 0
mem_efree_count 0
mem_efree_amount 0
mem_malloc_count 0
mem_malloc_amount 0
mem_calloc_count 0
mem_calloc_amount 0
mem_realloc_count 0
mem_realloc_amount 0
mem_free_count 0
mem_free_amount 0
mem_estrndup_count 0
mem_strndup_count 0
mem_estndup_count 0
mem_strdup_count 0
proto_text_fetched_null 0
proto_text_fetched_bit 0
proto_text_fetched_tinyint 386
proto_text_fetched_short 153
proto_text_fetched_int24 2496
proto_text_fetched_int 491
proto_text_fetched_bigint 49
proto_text_fetched_decimal 365
proto_text_fetched_float 0
proto_text_fetched_double 0
proto_text_fetched_date 0
proto_text_fetched_year 0
proto_text_fetched_time 0
proto_text_fetched_datetime 146
proto_text_fetched_timestamp 0
proto_text_fetched_string 2755
proto_text_fetched_blob 0
proto_text_fetched_enum 185
proto_text_fetched_set 0
proto_text_fetched_geometry 0
proto_text_fetched_other 0
proto_binary_fetched_null 0
proto_binary_fetched_bit 0
proto_binary_fetched_tinyint 0
proto_binary_fetched_short 0
proto_binary_fetched_int24 0
proto_binary_fetched_int 0
proto_binary_fetched_bigint 0
proto_binary_fetched_decimal 0
proto_binary_fetched_float 0
proto_binary_fetched_double 0
proto_binary_fetched_date 0
proto_binary_fetched_year 0
proto_binary_fetched_time 0
proto_binary_fetched_datetime 0
proto_binary_fetched_timestamp 0
proto_binary_fetched_string 0
proto_binary_fetched_json 0
proto_binary_fetched_blob 0
proto_binary_fetched_enum 0
proto_binary_fetched_set 0
proto_binary_fetched_geometry 0
proto_binary_fetched_other 0
init_command_executed_count 0
init_command_failed_count 0
com_quit 0
com_init_db 53
com_query 2486
com_field_list 0
com_create_db 0
com_drop_db 0
com_refresh 0
com_shutdown 0
com_statistics 0
com_process_info 0
com_connect 0
com_process_kill 0
com_debug 0
com_ping 51
com_time 0
com_delayed_insert 0
com_change_user 0
com_binlog_dump 0
com_table_dump 0
com_connect_out 0
com_register_slave 0
com_stmt_prepare 0
com_stmt_execute 0
com_stmt_send_long_data 0
com_stmt_close 0
com_stmt_reset 0
com_stmt_set_option 0
com_stmt_fetch 0
com_deamon 0
bytes_received_real_data_normal 47976
bytes_received_real_data_ps 0

odbc


ODBC Support

enabled

Active Persistent Links 0
Active Links 0
ODBC library Win32


Directive

Local Value

Master Value

odbc.allow_persistent On On
odbc.check_persistent On On
odbc.default_cursortype Static cursor Static cursor
odbc.default_db no value no value
odbc.default_pw no value no value
odbc.default_user no value no value
odbc.defaultbinmode return as is return as is
odbc.defaultlrl return up to 4096 bytes return up to 4096 bytes
odbc.max_links Unlimited Unlimited
odbc.max_persistent Unlimited Unlimited

pcre

PCRE (Perl Compatible Regular Expressions) Support enabled
PCRE Library Version 8.38 2015-11-23


Directive

Local Value

Master Value

pcre.backtrack_limit 1000000 1000000
pcre.recursion_limit 100000 100000

PDO


PDO support

enabled

PDO drivers no value

Phar


Phar: PHP Archive support

enabled

Phar EXT version 2.0.2
Phar API version 1.1.1
SVN revision $Id: 14b80e175ed4d5bf11c890e1f30ea8225935b16c $
Phar-based phar archives enabled
Tar-based phar archives enabled
ZIP-based phar archives enabled
gzip compression enabled
bzip2 compression disabled (install pecl/bz2)
OpenSSL support disabled (install ext/openssl)

Phar based on pear/PHP_Archive, original concept by Davey Shafik.
Phar fully realized by Gregory Beaver and Marcus Boerger.
Portions of tar implementation Copyright (c) 2003-2009 Tim Kientzle.


Directive

Local Value

Master Value

phar.cache_list no value no value
phar.readonly On On
phar.require_hash On On

Reflection


Reflection

enabled

Version $Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $

session

Session Support enabled
Registered save handlers files user
Registered serializer handlers php_serialize php php_binary wddx


Directive

Local Value

Master Value

session.auto_start Off Off
session.cache_expire 180 180
session.cache_limiter nocache nocache
session.cookie_domain no value no value
session.cookie_httponly Off Off
session.cookie_lifetime 0 0
session.cookie_path / /
session.cookie_secure Off Off
session.entropy_file no value no value
session.entropy_length 0 0
session.gc_divisor 1000 1000
session.gc_maxlifetime 1440 1440
session.gc_probability 1 1
session.hash_bits_per_character 5 5
session.hash_function 0 0
session.name Cacti PHPSESSID
session.referer_check no value no value
session.save_handler files files
session.save_path no value no value
session.serialize_handler php php
session.upload_progress.cleanup On On
session.upload_progress.enabled On On
session.upload_progress.freq 1% 1%
session.upload_progress.min_freq 1 1
session.upload_progress.name PHP_SESSION_UPLOAD_PROGRESS PHP_SESSION_UPLOAD_PROGRESS
session.upload_progress.prefix upload_progress_ upload_progress_
session.use_cookies On On
session.use_only_cookies On On
session.use_strict_mode Off Off
session.use_trans_sid 0 0

SimpleXML


Simplexml support

enabled

Revision $Id: d7077fc935154236afb4fe70814ba358efdbdca4 $
Schema support enabled

snmp

NET-SNMP Support enabled
NET-SNMP Version 5.7.2
PHP SNMP Version 0.1

sockets

Sockets Support enabled

SPL


SPL support

enabled

Interfaces Countable, OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject
Classes AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, CallbackFilterIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveCallbackFilterIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException

standard

Dynamic Library Support enabled
Internal Sendmail Support for Windows enabled


Directive

Local Value

Master Value

assert.active 1 1
assert.bail 0 0
assert.callback no value no value
assert.quiet_eval 0 0
assert.warning 1 1
auto_detect_line_endings 0 0
default_socket_timeout 60 60
from no value no value
url_rewriter.tags a=href,area=href,frame=src,input=src,form=fakeentry a=href,area=href,frame=src,input=src,form=fakeentry
user_agent no value no value

tokenizer

Tokenizer Support enabled

wddx


WDDX Support

enabled

WDDX Session Serializer enabled

xml

XML Support active
XML Namespace Support active
libxml2 Version 2.9.4

xmlreader

XMLReader enabled

xmlwriter

XMLWriter enabled

zip

Zip enabled
Zip version 1.12.5
Libzip version 0.11.2

zlib


ZLib Support

enabled

Stream Wrapper compress.zlib://
Stream Filter zlib.inflate, zlib.deflate
Compiled Version 1.2.7.3
Linked Version 1.2.7.3


Directive

Local Value

Master Value

zlib.output_compression Off Off
zlib.output_compression_level -1 -1
zlib.output_handler no value no value

Additional Modules


Module Name


Added Devices
Attachment:
a1.PNG
a1.PNG [ 15.49 KiB | Viewed 2475 times ]


SNMP working on devices
Attachment:
a2.PNG
a2.PNG [ 22.55 KiB | Viewed 2475 times ]


Not getting data back from SNMP querys
Attachment:
a3.PNG
a3.PNG [ 27.83 KiB | Viewed 2475 times ]


Debug output of the running query
Attachment:
a4.PNG
a4.PNG [ 37 KiB | Viewed 2475 times ]


Manually running the query in a shell
Code:
C:\Python>python C:\Apache24\htdocs\cacti\scripts\query_wmi.py --host MTL-SANMGMT --authentication-file C:\cacti\MTL-SANMGMT.pw --class Win32_PerfRawData_EVAPMEXT_HPEVAVirtualDisk query Name

Traceback (most recent call last):
  File "C:\Apache24\htdocs\cacti\scripts\query_wmi.py", line 305, in <module>    main()
  File "C:\Apache24\htdocs\cacti\scripts\query_wmi.py", line 291, in main ds = query.getData()
  File "C:\Apache24\htdocs\cacti\scripts\query_wmi.py", line 286, in getData  self.ds = getData(self.objectname,self.hostname,self.credential)
  File "C:\Apache24\htdocs\cacti\scripts\query_wmi.py", line 190, in getData  updateCache(cachefile,objectname,hostname,credential)
  File "C:\Apache24\htdocs\cacti\scripts\query_wmi.py", line 172, in updateCache

    wmi_output = call_wmi(objectname,hostname,credential)
  File "C:\Apache24\htdocs\cacti\scripts\query_wmi.py", line 140, in call_wmi    p = Popen(command, shell=True,stdin=PIPE,stdout=PIPE,stderr=STDOUT, close_fds=True)
  File "C:\Python\Python35\lib\subprocess.py", line 870, in __init__    "close_fds is not supported on Windows platforms"
ValueError: close_fds is not supported on Windows platforms if you redirect stdin/stdout/stderr


I'm new to cacti so not very well up on its design/process, but all the guides I've followed don't seem to account for my current status, it's looking like a Python issues with the EVA query script or the eva xml templates?

Any pointers would be helpful!

Regards,
arden


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