MGEUPS

Fusspils · Joined: 23 Jun 2009 Posts: 3

Hi All,

I am trying to monitor a MGE UPS system and have installed the correct template etc. When I create the new device all looks good and it seems to connect via SNMP as shown below

SNMP Information
System: Galaxy PW Single//
Uptime: 1057495 (0 days, 2 hours, 56 minutes)
Hostname:
Location: Computer Room
Contact: Computer Room Manager

After a short time though the device goes Down and doesnt seem to pull any info. I have verified that the device is listening on the correct port and that the community string etc is correct. I have also tried setting Cacto to SNMP and PING mode but it still reads as "Down"

Any idea�s?

ehall · Cacti User Joined: 09 Dec 2005 Posts: 237

find and post the device entries in the log file (look under system utilities)

Fusspils · Joined: 23 Jun 2009 Posts: 3

I found this under poller cache

MGEUPS - Battery - Fault SNMP Version: 1, Community: public, OID: .1.3.6.1.4.1.705.1.5.9.0
RRD: /var/lib/cacti/rra/mgeups_mge_output_batfault_1098.rrd
MGEUPS - Battery - Level% SNMP Version: 1, Community: public, OID: .1.3.6.1.4.1.705.1.5.2.0
RRD: /var/lib/cacti/rra/mgeups_mge_output_batlevel_1099.rrd
MGEUPS - Battery - Low SNMP Version: 1, Community: public, OID: .1.3.6.1.4.1.705.1.5.14.0
RRD: /var/lib/cacti/rra/mgeups_mge_output_batlow_1100.rrd
MGEUPS - Battery - Replacement SNMP Version: 1, Community: public, OID: .1.3.6.1.4.1.705.1.5.11.0
RRD: /var/lib/cacti/rra/mgeups_mge_output_batrepl_1101.rrd

Cant see anything in the log for device no. 63

MGEUPS 63 4 18 Down 26

BSOD2600 · Posted: Tue Jun 23, 2009 12:07 pm Post subject:

What downtime detection method are you using? Possibly try increasing the timeout or method.

Look in the cacti.log on why cacti thought it went down.

Fusspils · Joined: 23 Jun 2009 Posts: 3

I am using SNMP with PING (tried UDP and ICMP)
There is nothing in the log related to this devices ID?!? I can ping the ip address from a command line on a windows box with no problems.
I found another guy in these forums that seems to have had the same problem. He said he resolved it by changing a value in the lib/ping.php file - SNMPgetnext from .1 to .1.3? I have tried this as well but it hasnt worked for me.

Saint Aardvark · Joined: 21 Oct 2006 Posts: 2

streaker69 · Posted: Thu Jul 16, 2009 6:39 pm Post subject:

I had a laser printer that was failing after a while of being polled. I decreased the maximum number of OID's to get to 10 and now it seems to be fine.