Search found 17 matches

by rallen
Mon Oct 02, 2006 12:10 pm
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

Any other suggestions here?
by rallen
Mon Sep 25, 2006 1:22 pm
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

Yes on all four counts. As for the types of modems, we have a mix of Surfboard 4200/5100/5101 modems that we are monitoring, about 25 in total. Manually running the script server against the modems (I have tried modems from all three models) works just fine, and by that I mean I get valid data retur...
by rallen
Mon Sep 25, 2006 10:20 am
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

I increased the SNMP timeout and cleared the poller cache, then let it run over the weekend. No change in output.
by rallen
Fri Sep 22, 2006 4:27 pm
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

1) You sure cacti properly see's the device as online? Looks like it was down before. 2) Is host 109 = 10.10.1.10? 3) when you ran the script with the script server, did all fields return values? 4) Try increasing the timeout to that device in cacti. Also wouldn't hurt to increase the max execution...
by rallen
Fri Sep 22, 2006 11:32 am
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

Hi, this issue has popped back up again. From the cacti.log file in DEBUG mode: 09/22/2006 11:25:55 AM - CMDPHP: Poller[0] Host[109] SNMP: Host responded to SNMP 09/22/2006 11:25:55 AM - CMDPHP: Poller[0] DEBUG: SQL Exec: "update host set status = '3', status_event_count = '0', status_fail_date = '2...
by rallen
Fri Jul 28, 2006 10:38 am
Forum: Scripts and Templates
Topic: CMTS stats
Replies: 14
Views: 35226

BSR 1000R(tm) version 2.0.1.04P01.PRRU
by rallen
Fri Jul 28, 2006 10:32 am
Forum: Scripts and Templates
Topic: CMTS stats
Replies: 14
Views: 35226

I hate to dig up old threads, but is anyone using the template for the BSR 1000? I loaded it on my installation of Cacti and while I was able to get the upstream graphs working properly the modem count graphs are all showing nan.
by rallen
Wed Jul 26, 2006 11:30 am
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

Success! Changed the downstream range to -250 - 250 (I wouldn't have gone that far, except I've seen some customer modems at -200 somehow) and deleted the rrd file, now we're good to go. Wonder if this is another Windows 2000 burp :D
by rallen
Wed Jul 26, 2006 10:03 am
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

What do you mean 'run together'? Please post exactly what was outputted from the script at the command line. The script should've put a single space between each group of text:values. That's what it did, sorry for the confusion there. I noticed something in the data input method for the DOCSIS stat...
by rallen
Tue Jul 25, 2006 3:45 pm
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

Yes, when I look at the device properties I do see the SNMP Information: Lyons Office (10.11.12.141) SNMP Information System: HW_REV: 1; VENDOR: Motorola Corporation; BOOTR: 2164; SW_REV: SB5101-2.4.1.5-SCM01-NOSH; MODEL: SB5101 Uptime: 242223200 Hostname: Location: Contact: All of the OIDs referenc...
by rallen
Tue Jul 25, 2006 12:35 pm
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

I performed an snmpwalk of the cable modem and got tons of data back on it. Anything in particular you want me to look at, or are you just verifying that I can walk the modem?
by rallen
Tue Jul 25, 2006 11:37 am
Forum: Help: General
Topic: Timing out when adding a device
Replies: 2
Views: 1470

Hi,

I did find a thread with a solution. Logged into the router and ran 'no virtual-template snmp'. The device was added correctly and graphs fine now. Thanks!!
by rallen
Tue Jul 25, 2006 11:31 am
Forum: Help: General
Topic: DOCSIS Signal Levels reporting "nan"
Replies: 18
Views: 8102

DOCSIS Signal Levels reporting "nan"

Hi, I have a Motorola Surfboard 5101 that I'd like to keep an eye on. It seems that the version of Cacti that came in the installer had BSOD2600's DOCSIS stats files already built in - the ss_docsis.stats.php file was already in place and the appropriate data template was already available. I set up...
by rallen
Fri Jul 21, 2006 11:53 am
Forum: Help: General
Topic: Timing out when adding a device
Replies: 2
Views: 1470

Timing out when adding a device

I am having an issue with adding a Cisco 3660 that has over 700 interfaces on it. The result when trying to add the device is that I will either get a blank page or page cannot be displayed. I have to restart IIS in order to continue. When I look at the device afterwards, I see all of the interfaces...
by rallen
Fri Jul 21, 2006 11:26 am
Forum: Help: Windows Specific
Topic: Windows Installer [Cacti 1.2.5] [Updated 2019-07-18]
Replies: 989
Views: 682053

rallen: What OS? Not really sure why you need that dll. Msvcr71.dll for Microsoft Visual C++ .NET 2003 with the Microsoft .NET Framework 1.1. I've tested this installer on a fresh install of XP Pro and didn't get that error. It's 2000 Server. I'm sure if I played with one of our 2003 boxes I wouldn...