Search found 16 matches

by Erudes1991
Tue Mar 05, 2019 12:53 pm
Forum: Help: Windows Specific
Topic: Windows Installer [Cacti 1.2.8] [Updated 2019-1-10]
Replies: 1007
Views: 692162

Re: Windows Installer [Cacti 1.2.1] [Updated 2019-01-31]

Hi, I have tried this installer as I was not able to run the software successfully on Linux: https://forums.cacti.net/viewtopic.php?f=21&t=59607&p=277117#p277117 I was able to install everything correctly, with Apache on Windows 10, however, when trying to access graphs I get this: https://i.imgur.c...
by Erudes1991
Tue Mar 05, 2019 12:07 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Sure, I'm willing to receive that type of help, how can I get in contact with someone?
by Erudes1991
Tue Mar 05, 2019 9:37 am
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Yes, it is Apache the user that's on the file. Should we review other files maybe? such as Apache config? the database? Running out of ideas now. I tried replicating the issue on another VM following another installation guide, and it's the same thing. It's weird that these type of errors are not co...
by Erudes1991
Mon Mar 04, 2019 4:34 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Hey, thanks for getting back to this problem. I tried the command provided, this is what I get: https://i.imgur.com/DqR2CF0.jpg I'm guessing this is because Cacti as a user does not have permissions, now isn't it Apache the user that based on instructions and images above should have those permissio...
by Erudes1991
Mon Mar 04, 2019 8:46 am
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Any thoughts? :cry:
by Erudes1991
Fri Mar 01, 2019 4:22 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Right, several things here. 'admin' user is NOT the user that is running the poller. That is the website administrative user. The poller is probably running as cacti not apache. It's rare that people have the poller configured to use the website user unless they have manually configured it and skip...
by Erudes1991
Fri Mar 01, 2019 4:07 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Thanks again for following up! This is what I have now: https://i.imgur.com/7HJtcl0.jpg I additionally created another device, and graphs to be shown, another Windows 10 Host, configuring community and Cacti's server IP address as the main server: Received this: https://i.imgur.com/t2RR94T.png Looks...
by Erudes1991
Fri Mar 01, 2019 3:49 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Hey! So we stepped each other again haha

So here's what I get on the main graph section.

Image

Everything's the same though, how do I check the timestamps on files? It looks like poll is still not running by itself :D
by Erudes1991
Fri Mar 01, 2019 2:45 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Ok, I've done all of that, I don't know if I have to wait or restart services, but as soon as I ran the commands I reloaded Cacti and everything's the same.

Edit: This is what I see on the main graph screen for Linux local host

Image
by Erudes1991
Fri Mar 01, 2019 1:04 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

This is what I get when doing ls -l /usr/share/cacti/rra https://i.imgur.com/JKCqlpx.jpg When you say "Apache is the user running my web server" you're not referring to the user credentials you type in when logging the Web UI right? Because this is what confuses me the most. And this is what I get w...
by Erudes1991
Fri Mar 01, 2019 11:54 am
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

Hey, thanks for replying, we stepped each other lol: This is what I have on cron.d */5 * * * * apache /usr/bin/php /usr/share/cacti/poller.php > /dev/null 2>&1 */5 * * * * cacti /usr/bin/php /usr/share/cacti/poller.php > /dev/null 2>&1 */5 * * * * admin /usr/bin/php /usr/share/cacti/poller.php > /de...
by Erudes1991
Fri Mar 01, 2019 11:13 am
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

The user I'm using to access Cacti website is called "admin". What are the directories Apache should have write access to? For example /var/lib/cacti/rra > Apache user has drwxrwxrwx access and also root. Other entries I have on cron.d are: */5 * * * * apache /usr/bin/php /usr/share/cacti/poller.php...
by Erudes1991
Thu Feb 28, 2019 11:09 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

I dont see numbers when I ran the poll manually, I just see NAN values. Unfortunately I'm using an older version so I don't have that section on my web interface. I'm using CentOS7 not Windows. Ok, so by permissions you guys mean permissions over that specific directory where those files are located...
by Erudes1991
Thu Feb 28, 2019 5:44 pm
Forum: Informational/HOWTO's
Topic: [HOWTO] Debug NaN's in your graphs
Replies: 16
Views: 101112

Re: [HOWTO] Debug NaN's in your graphs

I cannot follow these steps, they are quite difficult to me, can you guys provide me assistance?
by Erudes1991
Thu Feb 28, 2019 3:03 pm
Forum: Help: General
Topic: Graphs Only Showin -nan Values
Replies: 27
Views: 1132

Re: Graphs Only Showin -nan Values

As stated below the image, I should have upload another one haha. After starting the poll manually I was able to see the graphs: By the way I have no idea how to grant permission to the poll account over the directory. Anyway here is the graphs showing only NAN values https://i.imgur.com/hBOHK96.jpg...