Webseer Plugin - No event history

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BigAl101
Posts: 9
Joined: Fri Jun 23, 2017 4:00 am

Webseer Plugin - No event history

#1 Post by BigAl101 » Mon Jun 26, 2017 5:12 am

Hi All

I've recently setup a Cacti 1.1.10 installation with spine and have added a few plugins such as monitor and thold which are all working fine.

I've added and enabled the webseer plugin as I have a number of webservices to check ( i also run a ping on them) to ensure the sites are still up.

However when i go into the "view history" for an enabled and working check it just says "No events in history" also i'm not able to select any users to notify when the device fails, this list is just empty.

I've attached screen shots below.

Also does anyone know if it's possible to graph the data from webseer, just a simple graph to represent that the web site / service is up or down.

Thanks in advance for any help.
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Osiris
Cacti Pro User
Posts: 863
Joined: Mon Jan 05, 2015 10:10 am

Re: Webseer Plugin - No event history

#2 Post by Osiris » Thu Jul 06, 2017 8:01 pm

History only currently populates when there is an event. A Data Query Graph or two sounds like a nice idea. You should log that on GitHub as an issue.
Before history, there was a paradise, now dust.

pengpenger
Posts: 6
Joined: Fri Jul 07, 2017 4:28 am

Re: Webseer Plugin - No event history

#3 Post by pengpenger » Tue Jul 11, 2017 12:24 am

Hi
what's the difference between mURLin and webseer? i could not install mURLin well, if the webseer can monitor URL, i would try to install.
thanks.

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Osiris
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Re: Webseer Plugin - No event history

#4 Post by Osiris » Fri Jul 14, 2017 6:11 pm

That is what it does. I'm using it.
Before history, there was a paradise, now dust.

BigAl101
Posts: 9
Joined: Fri Jun 23, 2017 4:00 am

Re: Webseer Plugin - No event history

#5 Post by BigAl101 » Tue Jul 18, 2017 12:27 pm

Thanks for the replies.

I know it's monitoring correctly as i'm getting the expected results when the site is up (DNS resolution time, HTTP code returned, Status UP etc), however if i disconnect the cacti server from the network / block the URL on the router firewall (so the url is unreachable from my server) it reports that it's down but i dont get any events shown in the history.

I would have expected the history to show when it's down and when the site comes backup.

I'll log a ticket in github for graphs.

BigAl101
Posts: 9
Joined: Fri Jun 23, 2017 4:00 am

Re: Webseer Plugin - No event history

#6 Post by BigAl101 » Wed Jul 19, 2017 5:33 am

So after a bit more trial and error, if i run "/plugins/webseer/poller_webseer.php" from the command line whilst a site is in a down state it then updates the event history and also sends an email to the select user for notification.

However when this script is launched through cacti/spine it's not updating the event history nor does it send the email.

This points me to believe it's a permissions issue but i'm just not sure which permissions would need changing and on which files.

Any thoughts?

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