Threshold settings not saving

Support questions about the Threshold plugin

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gswiney
Posts: 16
Joined: Tue Jul 04, 2017 8:11 pm

Threshold settings not saving

#1 Post by gswiney » Tue Aug 08, 2017 1:27 pm

I am running Cacti 1.1.16 on a Centos 7 server. when ever I save the device the threshold settings go back to default. Is there another step I am supposed to configure ?

Device Criticality
Ping Warning Threshold
Ping Alert Threshold

gswiney
Posts: 16
Joined: Tue Jul 04, 2017 8:11 pm

Re: Threshold settings not saving

#2 Post by gswiney » Wed Aug 09, 2017 7:54 am

I am also using THOLD plugin version 1.0.3 and Monitor Plugin version 2.1

gswiney
Posts: 16
Joined: Tue Jul 04, 2017 8:11 pm

Re: Threshold settings not saving

#3 Post by gswiney » Wed Aug 23, 2017 5:37 pm

Is there a debug I can run and supply to get traction on this issue?

smiles
Cacti User
Posts: 79
Joined: Mon Sep 10, 2012 5:54 pm

Re: Threshold settings not saving

#4 Post by smiles » Fri Aug 25, 2017 1:06 pm

There should be a javascript window that pops up at the top with an error in RED telling you the record was not updated. This appears after submitting the form/clicking save telling you what's wrong if it isn't saving changes, it disappears quickly though if you are not watching for it.

For me I've noticed if you don't have alert thresholds set when you save it, the changes don't get applied.

IMO it should be filed as a bug/issue on the github tracker. Functionally, it should only NOT update the record if you are trying to enable the threshold, and it doesn't have valid threshold parameters to enforce.
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2017-08-25_12h59_12.png (49.65 KiB) Viewed 1617 times

gswiney
Posts: 16
Joined: Tue Jul 04, 2017 8:11 pm

Re: Threshold settings not saving

#5 Post by gswiney » Wed Sep 20, 2017 2:55 pm

Thanks for getting back to me. I do not see an error message like that. Is their a debug in centos 7 you can suggest.

gswiney
Posts: 16
Joined: Tue Jul 04, 2017 8:11 pm

Re: Threshold settings not saving

#6 Post by gswiney » Wed Sep 20, 2017 3:04 pm

I am a goober. The problem is I installed the plugin but did not enable it. The check mark next to the plugin made me think it was ok, You have to click it to enable it then it turns into a red icon.

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