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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 5:23 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
Hi!
Help me please!
I`ve installed CereusReporting Standard Version 3.01.32 how it is described in
https://www.urban-software.com/wp-content/uploads/CereusReporting_QuickInstallationGuide_CentOS_6and7.pdf

But when I`m trying to install it in the cacti plugin management I`m getting "Action failed" 500 Internal Server error.

CentOS 7 x64
Cacti 1.1.38
PHP 7.0


Attachments:
Cacti_Cereus _Error2 .PNG
Cacti_Cereus _Error2 .PNG [ 7.43 KiB | Viewed 171 times ]
Cacti_Cereus _Error .PNG
Cacti_Cereus _Error .PNG [ 33.47 KiB | Viewed 171 times ]
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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 6:25 am 
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Joined: Sun Aug 27, 2017 12:05 am
Posts: 2308
Check your Apache log as that would have recorded the 500 error. Cacti's own log may have also captured information about it. Post the results.

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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 6:54 am 
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Joined: Thu Jan 31, 2008 6:39 am
Posts: 2707
Location: Kressbronn, Germany
Hi,

Please make sure you downloaded the version for PHP 7 from this page:
https://www.urban-software.com/products ... downloads/

Also, you will have to install the ioncube loaders ( https://www.ioncube.com/loaders.php )

Can you confirm that you have installed the correct version by executing
Code:
php -m


Last, enable your php error_log in php.ini (i.e. error_log = syslog ) to see the specific php error messages.

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 7:07 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
I don't have records in Apache log. In Cacti's own log I have:

2018/11/29 13:37:43 - ERROR PHP CORE_ERROR: <br>The encoded file <b>/mnt/data_volume/cacti/cacti-1.1.38/plugins/CereusReporting/setup.php</b> is corrupt. in file: Unknown on line: 0
2018/11/29 13:37:43 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(/lib/functions.php: 4628 cacti_debug_backtrace)
2018/11/29 13:37:52 - ERROR PHP CORE_ERROR: <br>The encoded file <b>/mnt/data_volume/cacti/cacti-1.1.38/plugins/CereusReporting/setup.php</b> is corrupt. in file: Unknown on line: 0
2018/11/29 13:37:52 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(/lib/functions.php: 4628 cacti_debug_backtrace)
2018/11/29 13:37:43 - ERROR PHP CORE_ERROR: <br>The encoded file <b>/mnt/data_volume/cacti/cacti-1.1.38/plugins/CereusReporting/setup.php</b> is corrupt. in file: Unknown on line: 0
2018/11/29 13:37:43 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(/lib/functions.php: 4628 cacti_debug_backtrace)
2018/11/29 13:37:52 - ERROR PHP CORE_ERROR: <br>The encoded file <b>/mnt/data_volume/cacti/cacti-1.1.38/plugins/CereusReporting/setup.php</b> is corrupt. in file: Unknown on line: 0
2018/11/29 13:37:52 - CMDPHP PHP ERROR Backtrace: (CactiShutdownHandler)(/lib/functions.php: 4628 cacti_debug_backtrace)


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 7:23 am 
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Cacti Guru User
User avatar

Joined: Thu Jan 31, 2008 6:39 am
Posts: 2707
Location: Kressbronn, Germany
As mentioned earlier. Please check that you have the latest ioncube loader version installed.

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 7:40 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
Please make sure you downloaded the version for PHP 7 from this page:
https://www.urban-software.com/products ... downloads/

Also, you will have to install the ioncube loaders ( https://www.ioncube.com/loaders.php )

YES


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 7:41 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
php -v

PHP 7.0.32 (cli) (built: Sep 11 2018 13:20:19) ( NTS )
Copyright (c) 1997-2017 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies
with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v10.2.7, Copyright (c) 2002-2018, by ionCube Ltd.


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 7:41 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
php -m

[PHP Modules]
bz2
calendar
ChartDirector PHP API
Core
ctype
curl
date
dom
exif
fileinfo
filter
ftp
gd
gettext
gmp
hash
iconv
ionCube Loader
json
ldap
libxml
mbstring
mcrypt
mysqli
mysqlnd
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_sqlite
Phar
posix
readline
Reflection
session
shmop
SimpleXML
snmp
sockets
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tokenizer
wddx
xml
xmlreader
xmlwriter
xsl
zip
zlib

[Zend Modules]
the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured)


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 7:44 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
With ioncube loader-wizard:


Attachments:
Cacti_Cereus _Error3 .PNG
Cacti_Cereus _Error3 .PNG [ 34.54 KiB | Viewed 167 times ]
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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Thu Nov 29, 2018 7:48 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
I have already enabled php error_log in php.ini (i.e. error_log = syslog ).


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Fri Nov 30, 2018 4:24 am 
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Cacti Guru User
User avatar

Joined: Thu Jan 31, 2008 6:39 am
Posts: 2707
Location: Kressbronn, Germany
Download this archive and replace all files within the CereusReporting directory:
https://www.urban-software.com/wp-conte ... orting.zip

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Fri Nov 30, 2018 5:16 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
Hi!
I did exactly as you recomend.
Nothing changed.
When I'm trying to install it in the cacti plugin management I`m getting "Action failed" 500 Internal Server error.
In logs file I got the same reports.

Where should be the license key file stored?
Which permissions (owner) should be at folder and files CereusReporting?


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Fri Nov 30, 2018 5:45 am 
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Cacti Guru User
User avatar

Joined: Thu Jan 31, 2008 6:39 am
Posts: 2707
Location: Kressbronn, Germany
Where should be the license key file stored? -> config directory
Which permissions (owner) should be at folder and files CereusReporting? -> cacti/apache, archive,images and server with write permissions, all other read.

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Fri Nov 30, 2018 5:46 am 
Offline
Cacti Guru User
User avatar

Joined: Thu Jan 31, 2008 6:39 am
Posts: 2707
Location: Kressbronn, Germany
I'll re-test it with Centos7 and PHP7.

Did you use the remi repository for PHP7 ?

_________________
Greetings,
Phalek
---
Need more help ? Read the Cacti documentation or my new Cacti 1.x Book
Need on-site support ? Look here Cacti Workshop
Need professional Cacti support ? Look here CereusService
---
Plugins : CereusTransporter | CereusReporting | nmidWebService | nmidSmokeping | nmidWeb2 |

Code:
CereusServer Master:  SYSTEM STATS: Time:2.5621 Method:spine Processes:1 Threads:16 Hosts:446 HostsPerProcess:446 DataSources:14683 RRDsProcessed:7573
CereusServer Agent:   SYSTEM STATS: Time:27.4840 Method:spine Processes:1 Threads:8 Hosts:16 HostsPerProcess:16 DataSources:114576 RRDsProcessed:48061


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 Post subject: Re: CereusReporting - PDF Reports - 3.01 for Cacti 1.x out!
PostPosted: Fri Nov 30, 2018 5:57 am 
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Joined: Thu Nov 29, 2018 4:34 am
Posts: 10
Yes, I did. I used the remi repository for PHP7.


Attachments:
Cacti_Cereus _Error 5 .PNG
Cacti_Cereus _Error 5 .PNG [ 30.91 KiB | Viewed 142 times ]
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