(Resolved )Custom Data query graph works in realtime view but not regular poller

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seanmancini
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Re: Custom Data query graph works in realtime view but not regular poller

#16 Post by seanmancini » Wed Dec 11, 2019 7:43 pm

Apache

Just to reconfirm all other graphs and templates/queries work great just this query I'm having an issue with

Even my other custom ones work great so really confused

seanmancini
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Re: Custom Data query graph works in realtime view but not regular poller

#17 Post by seanmancini » Wed Dec 11, 2019 7:59 pm

Here is the output of the DS debug from the log

2019/12/11 16:33:08 - SPINE: Poller[Main Poller] PID[10632] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:32:07 - SPINE: Poller[Main Poller] PID[8536] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:31:16 - SPINE: Poller[Main Poller] PID[6402] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:30:20 - SPINE: Poller[Main Poller] PID[4188] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
2019/12/11 16:29:16 - SPINE: Poller[Main Poller] PID[1999] Device[xxxxxxxxxx] HT[1] DS[xxxxxxxxxx - Optical Levels] Graphs[xxxxxxxxxx - Optical Levels] SNMP: v2: IP-address, dsname: nokia_optical, oid: .enterprises.6527.3.1.2.2.4.31.1.21.1.35684352, value: U
Last edited by seanmancini on Wed Dec 11, 2019 8:07 pm, edited 1 time in total.

seanmancini
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Posts: 110
Joined: Wed Mar 13, 2019 3:37 pm
Location: toronto
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Re: Custom Data query graph works in realtime view but not regular poller

#18 Post by seanmancini » Wed Dec 11, 2019 8:02 pm

this is the output from the SNMP walk of that OID from that device

SNMPv2-SMI::enterprises.6527.3.1.2.2.4.31.1.21.1.35684352 = INTEGER: 359

seanmancini
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Re: Custom Data query graph works in realtime view but not regular poller

#19 Post by seanmancini » Wed Dec 11, 2019 8:18 pm

wondering why its getting U ? I have a CDEF applied to the graph template but I dont think that would have a bearing on the DS value coming in


seanmancini
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Re: Custom Data query graph works in realtime view but not regular poller

#21 Post by seanmancini » Mon Dec 16, 2019 9:23 am

that was from the cacti Log after enabling device debug and doing a debug datasource via GUI
which I belive does map out to level 5 debug for spine

seanmancini
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Joined: Wed Mar 13, 2019 3:37 pm
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(Resolved) Custom Data query graph works in realtime view but not regular poller

#22 Post by seanmancini » Wed Jan 15, 2020 11:08 am

Hey everyone

I was able to get my issue resolved

the issue is that SPINE does not parse out text in the mib so in my case
.enterprises.6527.3.1.2.2.4.31.1.21.1

Ensure to but in the numeric OID which resolved my issue

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