[FIXED] Cacti doesn't work after installing PA

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Tibo
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Joined: Mon Jul 06, 2009 9:21 am

[FIXED] Cacti doesn't work after installing PA

#1 Post by Tibo » Wed Aug 26, 2009 12:35 pm

Hello. I have a problem after installing the lastest version of Plugin Architecture: I have a HTML 500 Error

Explanation: I had an old version of Cact (0.8.7c) so I upgraded it to 0.8.7e which worked fine and everything runs correctly.

However, i lost my plugins (I supposed that I have to re-install a new version of PA). I follow the procedure but after that, I have a HTML Error 500 and I don't know why.

Do you have any clue?

Operating System: Windows Server 2003
Webserver: Apache 2.2.11
Cacti: 0.8.7e
MySQL:
PHP: 5.2.5
Net-SNMP: 5.4.2.1
Plugin Architecture: 2.5
Last edited by Tibo on Tue Sep 01, 2009 11:46 am, edited 1 time in total.

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Howie
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#2 Post by Howie » Wed Aug 26, 2009 12:59 pm

Look in the apache error log. You'll get a more detailed error than "500".
Weathermap 0.98 is out! & QuickTree 1.0. Superlinks is over there now (and built-in to Cacti 1.x).
Some Other Cacti tweaks, including strip-graphs, icons and snmp/netflow stuff.
(Let me know if you have UK DevOps or Network Ops opportunities, too!)

Tibo
Posts: 25
Joined: Mon Jul 06, 2009 9:21 am

#3 Post by Tibo » Thu Aug 27, 2009 4:52 am

I have the following error message:

PHP Fatal error: Unknown: Failed opening required 'C:/mrtg/wwwroot/Cacti/cacti/index.php' (include_path='.;C:\\php5\\pear') in Unknown on line 0

FYI, the cacti directory looks good C:/mrtg/wwwroot/Cacti/cacti/index.php

is it a permission issue?

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Howie
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#4 Post by Howie » Thu Aug 27, 2009 4:58 am

Sounds like it is a permissions issue, if the file does exist.
Weathermap 0.98 is out! & QuickTree 1.0. Superlinks is over there now (and built-in to Cacti 1.x).
Some Other Cacti tweaks, including strip-graphs, icons and snmp/netflow stuff.
(Let me know if you have UK DevOps or Network Ops opportunities, too!)

Tibo
Posts: 25
Joined: Mon Jul 06, 2009 9:21 am

#5 Post by Tibo » Thu Aug 27, 2009 5:25 am

hum I see... and how can I know how to fix that?

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Howie
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Posts: 5333
Joined: Thu Sep 16, 2004 5:53 am
Location: United Kingdom
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#6 Post by Howie » Thu Aug 27, 2009 5:36 am

Tibo wrote:hum I see... and how can I know how to fix that?
Look in the Windows section of the forum for BSOD2600's Windows installation guide. Sorry, I don't use Windows for Cacti.
Weathermap 0.98 is out! & QuickTree 1.0. Superlinks is over there now (and built-in to Cacti 1.x).
Some Other Cacti tweaks, including strip-graphs, icons and snmp/netflow stuff.
(Let me know if you have UK DevOps or Network Ops opportunities, too!)

Tibo
Posts: 25
Joined: Mon Jul 06, 2009 9:21 am

#7 Post by Tibo » Thu Aug 27, 2009 5:49 am

ok, it seems that once I installed the PA, permission on a lot of files changed... very strange but once I fixed the permission, it works.

hum weird actually.

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