All graphs empty

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adma
Posts: 4
Joined: Mon Jan 21, 2019 9:30 am

All graphs empty

#1 Post by adma » Mon Jan 21, 2019 9:33 am

Hi,

every graph on my Cacti is empty.
When I go to the log i can see that rrd update is getting unknown values

/usr/bin/rrdtool update /var/www/html/cacti/rra/test_hdd_used_34.rrd --template hdd_total:hdd_used 1548081061:U:U

and that is for all graphs except ones that are auto created for Local machine. If i run real-time i can see values are fetched. Also, in log i can find results of executed scripts and they are correct.

Ubuntu timezone is set to Europe/Copenhagen and the same is in php.ini, for mariadb utc+1

Can someone help me solve this issue

eholz1
Cacti User
Posts: 129
Joined: Mon Oct 01, 2018 10:09 am

Re: All graphs empty

#2 Post by eholz1 » Wed Jan 30, 2019 2:12 pm

I would check permissions for spine (if you are using it), and permissions for rra folder
and log folder (s/b writeable by cacti).
Check your crontab settings, and check the poller settings.

Good Luck,

eholz1

adma
Posts: 4
Joined: Mon Jan 21, 2019 9:30 am

Re: All graphs empty

#3 Post by adma » Thu Jan 31, 2019 7:39 am

Thanks for your reply.

in crontab poller.php is run every minute by root
owner of the whole cacti folder is www-data.

It worked for 7 days. Now it only works for graphs that are created for localhost.

adma
Posts: 4
Joined: Mon Jan 21, 2019 9:30 am

Re: All graphs empty

#4 Post by adma » Thu Jan 31, 2019 1:57 pm

Seems like this was the issue:

DQ[Net-SNMP - Get Device I/O] RECACHE ASSERT FAILED '2230477<0:6:12:41.60
DQ[SNMP - Get Mounted Partitions] RECACHE ASSERT FAILED '2230471<0:6:12:41.58
DQ[Net-SNMP - Get Monitored Partitions] RECACHE ASSERT FAILED '2230363<0:6:12:41.56
DQ[SNMP - Interface Statistics] RECACHE ASSERT FAILED '2230354<0:6:12:41.54


After verbos these queries, graphs started working again.

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