Stuck on 0 percent upgrading to 1.22

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dv8
Posts: 7
Joined: Sun Mar 17, 2019 6:15 pm

Stuck on 0 percent upgrading to 1.22

#1 Post by dv8 » Sun Mar 17, 2019 6:21 pm

Hi,

I've upgraded from 1.1.8 to 1.2.2 and have appeared to have met the bug issue#2304 that was resolved in 1.2.1- my install loops around stuck at 0 percent for an infinite period.

My install logs show PHP spawning multiple background processes, but not much after that.

Has anyone encountered this issue with 1.2.2?

Thanks,
Chris

netniV
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Re: Stuck on 0 percent upgrading to 1.22

#2 Post by netniV » Sun Mar 17, 2019 6:48 pm

Can you run the following at the command line:

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sudo -u <website user> php -q install/cli_check.php extensions

dv8
Posts: 7
Joined: Sun Mar 17, 2019 6:15 pm

Re: Stuck on 0 percent upgrading to 1.22

#3 Post by dv8 » Sun Mar 17, 2019 6:54 pm

Hi.

Following output

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{"ctype":{"cli":true,"web":false},"PDO":{"cli":true,"web":false},"zlib":{"cli":true,"web":false},"xml":{"cli":true,"web":false},"standard":{"cli":true,"web":false},"spl":{"cli":true,"web":false},"sockets":{"cli":true,"web":false},"simplexml":{"cli":true,"web":false},"session":{"cli":true,"web":false},"pdo_mysql":{"cli":true,"web":false},"pcre":{"cli":true,"web":false},"date":{"cli":true,"web":false},"openssl":{"cli":true,"web":false},"mbstring":{"cli":true,"web":false},"ldap":{"cli":true,"web":false},"json":{"cli":true,"web":false},"hash":{"cli":true,"web":false},"gmp":{"cli":true,"web":false},"gd":{"cli":true,"web":false},"gettext":{"cli":true,"web":false},"filter":{"cli":true,"web":false},"posix":{"cli":true,"web":false}}

netniV
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Posts: 2983
Joined: Sun Aug 27, 2017 12:05 am

Re: Stuck on 0 percent upgrading to 1.22

#4 Post by netniV » Mon Mar 18, 2019 5:05 am

OK, so the CLI doesn't show any immediate issues. Can you try setting the log_install option to 3 and then sending me the log/install-complete.log once you have got to the point where it loops to [email protected]

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replace into settings values ('log_install','3');
Once we have finished with the diagnosis you can remove that setting using:

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delete from settings where name = 'log_install';

dv8
Posts: 7
Joined: Sun Mar 17, 2019 6:15 pm

Re: Stuck on 0 percent upgrading to 1.22

#5 Post by dv8 » Mon Mar 18, 2019 4:32 pm

Thanks netniV. Have sent the partial log off to you as per your instructions

netniV
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Re: Stuck on 0 percent upgrading to 1.22

#6 Post by netniV » Mon Mar 18, 2019 9:03 pm

OK, can you up the number to 5 for me, there was so little in that, but I did wonder about the language code it was trying to use.

dv8
Posts: 7
Joined: Sun Mar 17, 2019 6:15 pm

Re: Stuck on 0 percent upgrading to 1.22

#7 Post by dv8 » Mon Mar 18, 2019 9:19 pm

Attached debug level 5.

netniV
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Joined: Sun Aug 27, 2017 12:05 am

Re: Stuck on 0 percent upgrading to 1.22

#8 Post by netniV » Tue Mar 19, 2019 6:01 am

Your logs seems very clean for debug level 5... are you cutting it down at all?

dv8
Posts: 7
Joined: Sun Mar 17, 2019 6:15 pm

Re: Stuck on 0 percent upgrading to 1.22

#9 Post by dv8 » Tue Mar 19, 2019 8:34 pm

No, they're the logs on a debug level 5. I've emailed a screengrab of the process I'm stuck on and the debug was what you received.

Chris


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